B?ste anv?ndare, eftersom du f?r n?rvarande har ett ?ppet klagom?l som du ska svara p?, f?resl?r jag att du g?r det och ber klagom?lsmedlaren att st?nga ditt konto n?r ?rendet ?r avgjort.
"Hej Sannah,
Jag vill p?minna er om att anv?nda ett respektfullt spr?k. Om detta beteende forts?tter kan vi bli tvungna att avvisa klagom?let.
Vi har tv? alternativ h?r. Det f?rsta alternativet skulle vara att f?lja casinots instruktioner och f?rse dem med det ursprungliga oredigerade kontoutdraget i PDF-format. Detta ?r en branschstandard och du har accepterat casinots villkor n?r du registrerade dig p? casinot. S? casinot agerar inom sina villkor och detta ?r en standardf?rfr?gan. Andra alternativet : ?ven om vi f?rs?ker hj?lpa spelarna med deras problem p? casinon, kr?ver vi samtidigt deras fulla samarbete. Om du inte ?r villig att f?rse casinot med ett s?dant dokument m?ste klagom?let avvisas eftersom vi inte kan utreda saken ytterligare. V?nligen meddela mig vilket alternativ du vill v?lja.
Du kan g?ra det h?r:
http://www.kpvfaw.com/xon-bet-casino-player-s-deposit-is-being-held-by-casino ??
Tack.
Dear user, since you currently have an open complaint and it is yours to respond to, I suggest you do so and ask the complaint mediator to close your account once the matter is settled.
"Hello Sannah,
I would like to remind you to use respectful language. If this behaviour persists, we may have to reject the complaint.
We have two options here. The first option would be to follow the casino's instructions and provide them with the original unedited bank statement in PDF format. This is an industry standard and you have accepted the casino's terms and conditions when registering to the casino. So the casino is acting within its terms and conditions and this is a standard request. Second option: Although we are trying to help the players with their problems in casinos, at the same time we require their full cooperation. If you are not willing to provide the casino with such a document, the complaint will have to be rejected as we cannot investigate further. Please let me know which option would you like to choose."
You may do so here:
http://www.kpvfaw.com/xon-bet-casino-player-s-deposit-is-being-held-by-casino ??
Thank you.
Automatiskt ?versatt: