8 m?nader sedan
What about something positive to add? ?? For instance, how often have you been able to withdraw, and how quickly does the casino handle requests?
1win Casino – generell diskussion (sida 32)
Social Media & Community Specialist
8 m?nader sedan
1win in my opinion is an incompetent bookie, I registered on your platform, deposited and started playing games, no verification of sorts of requested, on the day I win and I place a withdrawal, you hold my withdrawal in pending for days, I have to chat support and then I’m told that I have to verify my account identity, no problem, I provide all the needed documents for verification, it takes the security team over 14 days to complete verification and then they finally conclude and declare my verification successful, and my withdrawal is processed, shortly after, barely over a month, I attempt to withdraw again on a random day and I’m placed under verification again, that’s absolute rubbish, I do not hesitate to send anything required, because I’m not doing anything fraudulent, I am not bothered, I continue staking and winning and loosing also, on my account under verification, it takes them over 25 days while I’m on verification for the second time, and then I try to login on a random morning and I’m told my account has been blocked, I chat support and they refer me to the security team via mail, I talk to them and all I’m told is I violated clause 9.7 . No evidence is shown to me, absolutely nothing because in truth I did nothing to warrant that, that is fraudulent on their part.
8 m?nader sedan
I understand that often players would like to hear a clear reason why an account is blocked, but I also know from experience that casinos do not provide such evidence to players because it could backfire on them.
Anyway, from what you write it seems to me that you bet only on sports, is that true or did you also play slots in this case? That's pretty important in the whole case.
On the other hand, I understand that once you pass verification, sometimes it is possible that casinos will ask for additional verification, but it is hard to say on what basis you didn't pass it the second time. We'll see how the complaint develops and if we find out more, but it will also be important if you just bet on sports or not, because we don't deal with this area and since we don't have any experts in it, we can't help you.
But I won't get ahead of myself and I hope it can be sorted out somehow.
8 m?nader sedan
Hello, good day Jaro, my bets on slots is very minimal, I played aviator and others a few times because I do not know how to predict that so well, I play mostly sports, please I’m begging y’all Casino Guru is my last resort for help, do not abandon my case, I’ll lose all my money in my account without a fighting chance.
8 m?nader sedan
If you uploaded your balance using also aviator games then it shouldn't happen. It would be worse if the whole balance came from sports betting, then I would be afraid it would be closed. But you're dealing with everything in a complaint, so hopefully we'll be able to help you. However, I certainly don't want to make any promises. ??
8 m?nader sedan
Hello Jaro, I hope you’re having a good day, thank you for all you’re doing to help my case, please do not abandon it, I will lose too much money in my account, I want 1win to be invited to this case, I’m contesting their decision.
8 m?nader sedan
Please how do I know the progress of my complaint? I want 1win to be invited to this conversation, those guys are trying to take my money unfairly from me
8 m?nader sedan
I see that Nick also wrote basically the same thing that if it's about sports betting we won't be able to help.
But I have some pages where you could get help and I'll try to share them with you so that you can file a complaint there as well.
You can find them here:
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
The process or progress of the complaint will probably not be that important in this case but nevertheless if in the future you would also enter one in this guide you will find everything you need.
Fingers crossed.??
8 m?nader sedan
Jag b?rjade spela p? denna sida p? rekommendation av en v?n. Jag kan inte s? mycket om casinon, men enligt mig ?r 1win en bra sida. Jag gillar spelen och det faktum att jag kan ta ut pengar snabbt.
Automatiskt ?versatt:
8 m?nader sedan
Hej, jag ?ppnade ett konto hos 1win och nu vill jag ta ut och det till?ter mig inte, det avvisar alla uttag, de s?ger att mitt konto inte har n?gra problem men jag kan inte ta ut.
Automatiskt ?versatt:
Forum and Reviews Administrator
8 m?nader sedan
Jag b?rjade spela p? denna sida p? rekommendation av en v?n. Jag kan inte s? mycket om casinon, men enligt mig ?r 1win en bra sida. Jag gillar spelen och det faktum att jag kan ta ut pengar snabbt.
Automatiskt ?versatt:
8 m?nader sedan
Hello, how long does it take for your money to arrive? What payment method do you use? Which games or provider do you like the most? ??
Forum and Reviews Administrator
8 m?nader sedan
Hej, jag ?ppnade ett konto hos 1win och nu vill jag ta ut och det till?ter mig inte, det avvisar alla uttag, de s?ger att mitt konto inte har n?gra problem men jag kan inte ta ut.
Automatiskt ?versatt:
8 m?nader sedan
Hey, I find it quite strange if they tell you that your account has no problems but you can't withdraw. Is this your first withdrawal? Are you already verified here or not? Did you ask what is the reason for the rejection?
Please let me know. ??
8 m?nader sedan
Jag har anv?nt detta casino i en m?nad. Fr?n b?rjan gjordes ins?ttningar p? 3 minuter och uttag gjordes tidigast p? 3 timmar och senast n?sta dag.
Problemet uppstod en m?nad senare
En dag drog jag ut min ins?ttning och n?sta dag sp?rrades alla mina koreanska bankkonton. Kontot som jag tog ut min ins?ttning fr?n rapporterades som ett r?stn?tfiskekonto, och alla mina konton var ocks? avst?ngda.
Jag rapporterade detta faktum till dem, men de vidtar inga ?tg?rder eller l?ser n?gra problem.
Och sedan dess gav de mig en kyc och jag gjorde allt de ville men det har g?tt 15 dagar och jag har fortfarande inte f?tt tillbaka min ins?ttning. N?r jag kontaktar dem s?ger de bara ?t mig att v?nta. Detta ?r ett casino med m?nga problem
Jag har anv?nt detta casino i en m?nad. Fr?n b?rjan gjordes ins?ttningar p? 3 minuter och uttag gjordes tidigast p? 3 timmar och senast n?sta dag.
Problemet ?kade efter en m?nad.
En dag drog jag ut min ins?ttning och n?sta dag st?ngdes alla mina koreanska bankkonton av. Ins?ttningsuttagskontot rapporterades som ett r?stn?tfiskekonto, s? alla mina konton st?ngdes av.
Jag rapporterade detta till dem, men de gjorde ingenting f?r att l?sa problemet.
Och efter det utf?rdade de en KYC till mig och jag gjorde allt de ville, men ?ven efter 15 dagar har jag fortfarande inte f?tt tillbaka min ins?ttning. N?r jag kontaktade dem sa de bara ?t mig att v?nta. Detta casino har m?nga problem.
?ndrad
Automatiskt ?versatt:
8 m?nader sedan
Det ?r bra att jag l?ser den h?r tr?den innan jag ska spela, nu har lusten pl?tsligt f?rsvunnit, jag f?r leta efter ett annat projekt
Automatiskt ?versatt:
Forum and Reviews Administrator
8 m?nader sedan
Jag har anv?nt detta casino i en m?nad. Fr?n b?rjan gjordes ins?ttningar p? 3 minuter och uttag gjordes tidigast p? 3 timmar och senast n?sta dag.
Problemet uppstod en m?nad senare
En dag drog jag ut min ins?ttning och n?sta dag sp?rrades alla mina koreanska bankkonton. Kontot som jag tog ut min ins?ttning fr?n rapporterades som ett r?stn?tfiskekonto, och alla mina konton var ocks? avst?ngda.
Jag rapporterade detta faktum till dem, men de vidtar inga ?tg?rder eller l?ser n?gra problem.
Och sedan dess gav de mig en kyc och jag gjorde allt de ville men det har g?tt 15 dagar och jag har fortfarande inte f?tt tillbaka min ins?ttning. N?r jag kontaktar dem s?ger de bara ?t mig att v?nta. Detta ?r ett casino med m?nga problem
Jag har anv?nt detta casino i en m?nad. Fr?n b?rjan gjordes ins?ttningar p? 3 minuter och uttag gjordes tidigast p? 3 timmar och senast n?sta dag.
Problemet ?kade efter en m?nad.
En dag drog jag ut min ins?ttning och n?sta dag st?ngdes alla mina koreanska bankkonton av. Ins?ttningsuttagskontot rapporterades som ett r?stn?tfiskekonto, s? alla mina konton st?ngdes av.
Jag rapporterade detta till dem, men de gjorde ingenting f?r att l?sa problemet.
Och efter det utf?rdade de en KYC till mig och jag gjorde allt de ville, men ?ven efter 15 dagar har jag fortfarande inte f?tt tillbaka min ins?ttning. N?r jag kontaktade dem sa de bara ?t mig att v?nta. Detta casino har m?nga problem.
Automatiskt ?versatt:
8 m?nader sedan
Hi, I can see that this is quite a complex case. You say you contacted them about a problem with your account. They didn't tell you anything specific, just that you had to wait and nothing has been resolved yet? When did you contact them? When you were going through the KYC, did you complete it or not?
Nevertheless, since you have opened a complaint, we will try to investigate and see what we can find out and if it can be resolved.
If you have anything new, please let me know.
?ndrad
8 m?nader sedan
That's good. There is one thing I'd like you to help me with if you do not mind - when you said that your account had been reported for "voice phishing account" do you mean your bank account or casino account, please?
It says " I withdrew my deposit and the next day, all my Korean bank accounts were suspended. The account from which I withdrew my deposit was reported as a voice phishing account, and all my accounts were also suspended." Additionally, how do you think these two events are linked to each other?
Thank you for sharing your thoughts on that, and I hope the complaint also brings us more clues.
8 m?nader sedan
Casino account. The account that withdraws the deposit of the Korean branch from me at the casino has been reported as voice phishing, and my account deposit from the account has been buried now.
8 m?nader sedan
Too much long and after not give to you money. So no good
7 m?nader sedan
They are not notifying me why they are investigating or how long they are going to do it. I have sent a letter requesting a water-type chulgeum, but they do not respond anymore. Nevertheless, they do not stop playing and refuse to withdraw. Who would play in a casino where money cannot be withdrawn? This is a private enterprise. I ask them why they are the problem, but they don't answer.
It's the first time I've been investigating a game player for more than 20 days on the grounds of investigation. In my opinion, research is an excuse and it's just that this casino doesn't want to pay
