2 m?nader sedan
De sparkade ut mig ocks?! De s?ger att jag fuskade! Jag har klagat och jag hoppas att casinogurun inte visar att de har r?tt! Om de g?r det ?r de ocks? en bedragare
Automatiskt ?versatt:
BDM Bet Casino – generell diskussion (sida 8)
Community & Complaints Administrator
2 m?nader sedan
The whole situation has to be investigated well in your complaint because, as I can see, it looks quite complicated.
Please give our team some time to do that.
1
2 m?nader sedan
2 m?nader sedan
Hey, I see your account's been suspended. Could you tell me why or did the casino not tell you anything? Did you get any email from them or did you contact them? Can you tell me more about the whole case?
2 m?nader sedan
Great, do you also know what was behind this temporary let's say "misunderstanding" ???
2 m?nader sedan
It has been a month since I requested my account closure and funds to be transferred to my bank account. BDM Bet casino has 9.8 stats(Trusted casino) on Casino Guru.
How much this guys are paying you to keep their scam casino on top?
2
Forum and Reviews Administrator
2 m?nader sedan
According to what I saw in your complaint, the casino wrote that the refund was made on the 17th of April and that it may take 14 banking days for the money to reach you. So I hope it won't be long.
2 m?nader sedan
Another 14 days of waiting exceeded.
Incredible….
Community & Complaints Administrator
2 m?nader sedan
Hopefully it will be earlier, though. ??
1 m?nad sedan
Earlier than 2 months?
it is incredible how they have stole my money and illegal holding them for more than 1 and a half months. My complaint is live since 10 of April and nothing has changed.
And let's keep my review pending because why not.
We have to keep their score as big as we can right Casino guru team?
?ndrad
Raderat
costineltoma23
raderade inl?gget.
Social Media & Community Specialist
costineltoma23
1 m?nad sedan
It appears you posted the same screenshot to the incorrect thread, so I moved it back here.
Well, you call it a scam, and I understand you are frustrated, yet as you just showed us, the complaint is still open, so here comes the answer. We simply cannot punish the casino before the investigation concludes and presents its findings. That's basically all. Please try to be patient. ??
1 m?nad sedan
Those guys are illegally holding my money for more than 48 days with a 9.8 rating on Casino Guru.
Social Media & Community Specialist
1 m?nad sedan
Hello, the issue of legality is not relevant here; the remaining details depend on the complaint. Did you read my previous post, please? I feel like you did not.
1 m?nad sedan
How is it not relevant if I performed and withdrew 48 days ago and on their terms, withdrawals have a maximum of 14 days to be completed? Read the complaint ??
I did nothing wrong, I am verified.
Is legal to keep my money for 48 days since I closed my account on the 1st of April?
I am posting here so all the ppl can see and avoid this platform.
?ndrad
Social Media & Community Specialist
1 m?nad sedan
Dear user, I was saying that we leave the legality aspect to lawyers. ?? It doesn't seem to be part of your complaint; have you had a chance to review it?
So, I guess we can skip this part and wait for the complaint to progress. I hope you are not going to wait much longer... Hopefully crypto will resolve the situation.
Thanks for the warning! ??
1 m?nad sedan
God morgon. Jag har k?mpat i en m?nad f?r att f? ett uttag behandlat. Efter tv? veckor av att ha skickat in dokumentation verifierade de mitt konto fullst?ndigt. Jag beg?rde uttaget, men det kom aldrig fram. Jag skrev en d?lig recension p? Trustpilot, och n?sta dag bad de mig om n?got annat f?r att verifiera mitt konto: ett dokument som bevisar k?llan till mina pengar under de senaste tre m?naderna. Jag ?r arbetsl?s, och allt jag har ?r en inkomst fr?n en annan bookmaker (Marathonbet), men det finns inget s?tt att f? dem att f?rst? att jag bara har den inkomsten. Jag k?nner att de bara ?r urs?kter f?r att undvika att betala mig. Jag har 1,1 000 euro p? mitt konto. Kan ni hj?lpa mig, sn?lla? Efter en m?nad av att skicka e-postmeddelanden n?stan dagligen vet jag inte l?ngre vad jag ska g?ra. 
Automatiskt ?versatt:
1 m?nad sedan
That is a really long time to wait for a withdrawal indeed.
Please file a complaint here with our team, and we'll investigate the whole matter and hopefully solve this issue soon.
Have you ever withdrawn from this casino before, though?
1 m?nad sedan
Jag tog ut 400 f?r en m?nad sedan efter att ha k?mpat i en vecka f?r att f? dem att acceptera en selfie. Sedan, i tv? veckor, k?mpade jag f?r att f? dem att acceptera bevis p? ins?ttning (jag satte in via Bitcoin, och de bad mig till och med att inkludera mitt namn p? ins?ttningen...). Efter det verkade mitt konto verifierat. Men efter tv? veckors v?ntan p? uttaget bad de mig om bevis p? pengar. Som jag sa tidigare finns det inget s?tt att de kommer att acceptera det enda jag har. Jag jobbar inte, och de enda pengar jag har f?tt ?r fr?n Marathonbet.
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