2 ?r sedan
Wish you the best of luck!??
Betmaster Casino – generell diskussion (sida 4)
Social Media & Community Specialist
2 ?r sedan
Awesome! ??
Do you think you can explain the solution, please?
2 ?r sedan
It may need to deposit only by Mastercard not visa cards.
Social Media & Community Specialist
2 ?r sedan
Aah, so this is it ??. Thank you very much for letting us know, maybe it will help other players from Greece in the future.
Do you still play there, I wonder?
1
2 ?r sedan
God kv?ll, jag har ett konto hos betmaster, efter att ha f?ljt stegen som kr?vs f?r att ta ut pengar, gjorde jag uttaget och som misslyckades, jag fr?gade teknisk support men jag fick inget svar, kan du sn?lla hj?lpa mig
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Hello,
it's quite hard to even guess what is causing the problem. Has your account been fully verified, please?
Did you try the live chat? If so, feel free to share any updates, so we have a better idea of what the best approach would be.
2 ?r sedan
Kasinot ber att f? verifiera kontot med ett kontoutdrag, men kontoutdraget g?rs av banken p? 30 dagar och de s?ger till mig att jag m?ste v?nta de ?terst?ende 15 dagarna f?r att skicka kontoutdraget och starta min verifiering, jag tror det ?r olagligt att be om n?got om?jligt
Automatiskt ?versatt:
2 ?r sedan
Did you try to ask your bank to create an extra statement/confirmation? I'd call your bank if I were you.
Let me know if it helps, please.
Kindly note that such confirmation is an important document when it comes to the account and payment verification.
2 ?r sedan
Jag ringde banken och jag kunde inte skapa ett kontoutdrag. Jag fick v?nta tills idag och jag skickade alla dokument och de f?r mig att v?nta l?nge. Jag ska g? i 1 m?nad och jag kan inte ta ut mina pengar, tack s? mycket
Automatiskt ?versatt:
2 ?r sedan
Well, in the meantime your complaint was closed, due to your inactivity. So if you still can't withdraw, please respond to the complaint, or use the given email and ask for the complaint to be reopened. Then check on it regularly, please.
However, if you sent all documents just recently, you should wait a few days for the evaluation. ??
2 ?r sedan
Jag har redan v?ntat n?gra dagar och de ber mig alltid om fler dokument
Automatiskt ?versatt:
2 ?r sedan
Well, maybe the best way is to cooperate.
Have you found any documents hard to provide?
2 ?r sedan
Denna praxis ?r tydligen mycket vanlig hos detta kasino eller bookmaker. Terrible borde ompr?va betyget det har f?r n?rvarande
Automatiskt ?versatt:
2 ?r sedan
Hello,
in case the complaint team finds out that the casino has acted unfairly, we will consider it for sure. If you are interested to learn more about the consequences, read more here.
I read your complaint briefly and I must say that to me it seems that this is another casino that faces troubles with payment provider/s, and would not be the first. Allow me to mention that in order to verify and register a new payment option, it's normal that one must use it for a minimal deposit first, so it's validated in the casino's system. It may sound quite inappropriate in your situation but is truly a standard procedure.
Nevertheless, I wish you a quick solution ??
?ndrad
2 ?r sedan
Jag skickade alla n?dv?ndiga dokument och sedan skickar de ett meddelande till mig d?r ins?ttningarna som gjorts till kasinot f?rmodligen saknas och efter 5 dagar m?ste jag skicka samma dokument till dem men understryka ins?ttningarna s? att deras s?kerhetsteam kan hitta dem, de ocks? be om on?diga dokument s?som intyget fr?n f?retaget d?r pengarna gick till betmaster!
Automatiskt ?versatt:
2 ?r sedan
Well, based on my previous experiences on the forum, I do not dare to speculate about what is necessary and what is not. But I think that proof of deposit should show the deposit transaction to be accepted.
"the certificate from the company where the funds went to betmaster" any chance that it should serve as proof of income? Well, quite useful for additional checks, though the casino should have a reason to demand this, basically they will not explain its purpose because it is a security matter, I think.??
2 ?r sedan
Jag har v?ntat i n?stan 40 dagar p? att verifiera kontot och de svarar inte p? de enda som v?gar be om ens konfidentiella dokument!
Det verkar som att de anv?nder dessa pengar till sitt casino i flera dagar medan de verifierar kontot.
Automatiskt ?versatt:
2 ?r sedan
Idag ?ppnas inte webbsidan och inte heller sidans mobilapplikation och jag g?r de var tvungna att ge mig ett svar fr?n mitt konto med saldo
Automatiskt ?versatt:
