1 ?r sedan
och bedr?geriet b?rjar igen, jag m?ste v?nta l?nge p? att pengarna ska betalas, det h?r ?r l?jligt 
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Bruce Bet Casino – generell diskussion (sida 3)
1 ?r sedan
Forum and Reviews Administrator
1 ?r sedan
o sedan 23 januari har jag v?ntat p? att pengarna ska verifieras, de skriver samma sak igen och s?ger ?t mig att v?nta f?r det kan vara l?ngre, de ?r redan d?r, det ?r ingen stor sak, jag har v?ntat f?r pengarna i n?stan en m?nad ?r de inte ett seri?st kasino
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1 ?r sedan
We give casinos 14 days to sort out the withdrawal process, so I understand that if you wait longer it is not pleasant. If the wait is shorter, I don't think it's necessary to be skeptical and ask the casino what the status of the withdrawal is.
Since you made a new request, I suppose it might take a while again, but we'll see how it all turns out. From the screenshots you posted in the chat, they told you that you will have to be patient.
Anyway, you have an open complaint and if you can't help yourself, you can reach out to us and our team will be there for you.
Fingers crossed you get the money as soon as possible. ??
Forum and Reviews Administrator
1 ?r sedan
I see that you are still communicating with the casino, so at least that's a good sign. However, according to the email, you just have to be patient and you haven't learned anything more.
However, you have a complaint, so if you learn something new, don't hesitate to let me know. I firmly believe that you will get your money.
1 ?r sedan
Efter att ha skapat en ny utbetalning av mina vinster har jag fortfarande inga pengar, jag har v?ntat i en m?nad och de skriver fortfarande samma sak 
det h?r ?r redan skitsnack, de h?ller p? att bli galna och lurar folk, hur l?nge kan man v?nta en m?nad och jag har fortfarande inga pengar p? mitt konto?
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Social Media & Community Specialist
1 ?r sedan
Well, this is truly too much...
All I can say for now is that I hope the complaint will reward you with a fair ending soon!
Frankly, I do not completely understand the issue, yet I'm strongly convinced the management had enough time to find a decent solution, and I'm sorry to see you so helpless!
1 ?r sedan
Idag ska de finnas p? kontot, sj?lvklart finns det ingen hj?lp, de skriver att jag m?ste v?nta, det h?r ?r f?r mycket, jag vet inte varf?r de fortfarande har en casinolicens om detta ?r bedr?geri och st?ld, jag vann nog f?r inte tillbaka mina pengar.
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1 ?r sedan
och ?terigen jag har inga pengar av tekniska sk?l, var kan detta kasino ?beropas f?r bedr?geri och pengast?ld? 30 dagars v?ntan ?r nog f?r mycket. 
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Social Media & Community Specialist
1 ?r sedan
I get it; it sounds very frustrating!
Let's give Branislav some time to get familiar with the situation, and hopefully, the casino representative will be able to cooperate a bit better with him! The way I see it, we won't make it without a proper explanation from their side. Try to hold on! ??
1 ?r sedan
d ja, jag v?ntar p? att du ska se vad jag kan g?ra
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Social Media & Community Specialist
1 ?r sedan
Let us know whenever you have something new, please. So we can track your progress.
Best of luck to you. ??
1 ?r sedan
och du vet n?got om mina pengar, jag har v?ntat p? det i ?ver en m?nad, jag skriver till onlain support Och det ?r fortfarande samma sak, sn?lla v?nta eftersom betalningsavdelningen inte har svarat ?nnu och s? vidare
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1 ?r sedan
och ?terigen fick jag samma svar fr?n dem, samma som f?rra g?ngen, det h?r ?rendet ?r l?mpligt f?r domstol, vad g?r de med folk, s?g var jag ska skriva e-postmeddelanden ang?ende deras casinolicens f?r jag ?r tr?tt p? det 
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Forum and Reviews Administrator
1 ?r sedan
I know that if the casino doesn't give you any relevant answer, it's not pleasant.
However, Branislav has contacted the casino, so I would recommend to wait for an answer from them and see what position they take. If the complaint is not resolved, Branislav will certainly suggest contacting the licensing authority. Try to give him some time and lets find out how the casino will react.
Would that be possible ?
1 ?r sedan
d ok, tack f?r din hj?lp, med v?nliga h?lsningar
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Forum and Reviews Administrator
1 ?r sedan
You're welcome, I hope it turns out fair and happy. Anything new you learn don't hesitate to let me know. I'll be eagerly waiting.
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Hej, pengarna ?terf?rdes till mitt casinokonto, idag best?llde jag ett uttag till mitt bankkonto f?r tredje g?ngen, l?t oss se vad som h?nder den h?r g?ngen
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Forum and Reviews Administrator
1 ?r sedan
Hm, so let's see if things move forward and if you manage to withdraw the money on 3x. Be sure to let Branislav know in your complaint and feel free to let us know here on the forum.
I will believe that this time it will end positively. ??
1 ?r sedan
Samma problem f?r mig ocks?, de vill bara inte betala ut p? Bruce Bet Casino, jag har skickat allt och det avvisas alltid. Den h?r sidan vill ha tillbaka pengarna de har f?rlorat, de vill att spelaren ska forts?tta spela tills kontot n?r €0.
Automatiskt ?versatt:
1 ?r sedan
Hi, I'm sorry to hear about your problems at the casino. According to what you describe, are you trying to successfully pass the account verification or am I wrong ? Did you send the documents and are they rejected ? Please let me know how long it takes and what the casino gives you as the reason.
We will see if we can help you.
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