2 m?nader sedan
Detta ?r utan tvekan det mest uppenbara och or?ttvisa klagom?let. De l?ter mig inte ?teruppta klagom?let. Det ?r otroligt att de skyddar det h?r casinot.
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DrakeBet Casino – generell diskussion (sida 2)
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Social Media & Community Specialist
2 m?nader sedan
Honestly, I read the complaint and disagree with you.
"I’m sorry we couldn’t reach a more positive outcome.
Over the past two months, we’ve asked several times for the exact transaction IDs of your deposits so we could verify which payments were credited to your account and which were not. Despite your efforts to share screenshots and dates, the lack of specific transaction references means we cannot substantiate your claim or challenge the casino’s records.
Without these verifiable details, we’re unable to move forward with an effective investigation. Therefore, we must now close your case as rejected due to insufficient evidence to support the complaint."
This is not us protecting any casino.
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2 m?nader sedan
Tack f?r ditt intresse f?r ?rendet.
Alla ID:n som visas p? sk?rmdumpen har krediterats (5)
Det finns sju avdrag p? mitt kortutdrag. Tv? av dem krediterades aldrig. De var stulna.
Det ?r n?got objektivt och ackrediterat
Det ?r d?rf?r jag inte f?rst?r det
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2 m?nader sedan
Jag ?r helt s?ker p? att det h?r casinot ?r skumt p? grund av vad de gjorde mot mig.
Det handlar inte om pengarna l?ngre, det ?r f?r att de har gjort det mot fler spelare.
Det ?r d?rf?r jag ber om er hj?lp f?r att skydda spelarna.
Tro mig, det ?r inte 100 euro. Jag kommer inte att ta mig ur fattigdom, det handlar om ?vertygelse.
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Social Media & Community Specialist
2 m?nader sedan
I'd like to avoid cycling in this matter, If I may. When we discussed the bank statement option here on the forum, I also asked my colleague about your case and she was more than convinced you were not able to actively provide important details. Just as explained upon the complaint closure. ??
Under such circumstances, I really can't comment further; I'm not the complaint handler here.
I imagine this is a weird situation for you. My only recommendation is to reach out to your complaint handler and properly explain the whole matter, providing missing details mentioned in the complaint. For example, you believe the IDs were identified; she does not.
I am unable to assist in this matter. I am sorry.
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2 m?nader sedan
I'd like to avoid cycling in this matter, If I may. When we discussed the bank statement option here on the forum, I also asked my colleague about your case and she was more than convinced you were not able to actively provide important details. Just as explained upon the complaint closure. ??
Under such circumstances, I really can't comment further; I'm not the complaint handler here.
I imagine this is a weird situation for you. My only recommendation is to reach out to your complaint handler and properly explain the whole matter, providing missing details mentioned in the complaint. For example, you believe the IDs were identified; she does not.
I am unable to assist in this matter. I am sorry.
2 m?nader sedan
Perfekt. Tack.
Jag kommer att g?ra det
Med v?nliga h?lsningar
Automatiskt ?versatt:
Social Media & Community Specialist
1 m?nad sedan
Hej min v?n! Jag skulle g?rna vilja komma i kontakt med dig. Jag beh?ver hj?lp med n?gra fr?gor som jag ser att du ?r duktig p?. Om du skulle vara s? v?nlig att skicka mig din e-postadress skulle det vara till stor hj?lp. Med v?nliga h?lsningar.
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Forum and Reviews Administrator
1 m?nad sedan
Hey, what do you need help with? Maybe we could assist you in some way, try to describe your situation please.??
Raderat
Curritokira
raderade inl?gget.
Curritokira
1 m?nad sedan
Kan du ge mig din e-postadress? Med v?nliga h?lsningar.
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Forum and Reviews Administrator
1 m?nad sedan
It was written for you by the player.????
1 m?nad sedan
Hej Jaro! Jag kan inte se det.
Automatiskt ?versatt:
Forum and Reviews Administrator
1 m?nad sedan
Can you tell me what you see, please?
Forum and Reviews Administrator
1 m?nad sedan
Jag ser bara hur han retweetar texten jag skrev
Automatiskt ?versatt:
1 m?nad sedan
Okej, det var ett problem med ?vers?ttaren! Om den ?r aktiverad visas inte hela meddelandet. Tack f?r hj?lpen!
Automatiskt ?versatt:
Forum and Reviews Administrator
1 m?nad sedan
You're welcome, but I edited my message since the player deleted it so I wouldn't have it in my post. I hope you managed to write it down.??
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