10/05/2022 I deposited R$ 30.00 in this (Casino), I managed to win R$ 350.00, I requested a withdrawal of R$ 300.00, leaving R$ 50.00 to play.

10/06/2022 playing "I profited" another 300,00R$, this with the previous withdrawal of 300,00R$ in "analysis".

To my surprise, when trying to log into the app, the message appears "your account has been blocked, 9.1.2 only one account per person is allowed. No winnings can be colored on accounts opened with false names or on multiple accounts opened by the same person"

Having no other or other open accounts, I contacted support, where they affirmed such an accusation and maintained the block, being even mocking in saying that I can continue playing on the other account I have..

So I asked them to present me the email of this other account so that I could have knowledge and prove this supposed duality.

They refused, and kept the illegal blocking of my account with the amount of R$ 625.00, without legal reasons, much less evidence, withholding the gain, misappropriation of the values.

05/10/2022 Depositei 30,00R$ nesse (Casino) ,consegui ganhar 350,00R$ ,solicitei o saque de 300,00R$ ,deixando 50,00R$ para jogar.

06/10/2022 jogando ,"lucrei" mais 300,00R$ ,isso com o anterior saque de 300,00R$ em "análise".

Para minha surpresa, ao tentar logar no aplicativo, surge a mensagem "sua conta foi bloqueada, 9.1.2 é permitido apenas uma conta por pessoa.Nenhum ganho pode ser colorado em contas abertas com nomes falsos ou em várias contas abertas pela mesma pessoa"

N?o tendo outra ou demais conta em aberto, entrei em contato com o suporte, onde afirmaram tal acusa??o e mantiveram o bloqueio, sendo até debochados em dizer que eu posso continuar jogando na outra conta que tenho..

Ent?o solicitei que me apresentassem o email dessa outra conta para assim eu ter conhecimento e me provar essa suposta dualidade.

Se negaram, e mantiveram o bloqueio ilegal de minha conta com o valor de 625,00R$ ,sem motivos legais ,muito menos provas, retendo i ganho, apropria??o indevida dos valores.

The same thing happened to me!

Aconteceu o mesmo comigo!

Hall?,

Jag skulle s?ga att ?ven om du hade flera konton b?r kasinot ?verv?ga om det ?r r?ttvist att ogiltigf?rklara dina vinster.

Om du k?nner dig illa behandlad ber jag dig att skicka in ett klagom?l .

Detta casino har ett perfekt rykte s? jag antar att de borde kunna bevisa att dina vinster ska ogiltigf?rklaras och presentera n?gra bevis.

Hall?,

ja, jag v?gar p?st? att casino som l?ser varje klagom?l ?r ganska anst?ndigt och betalar ut vinsten. Du kan kontrollera klagom?lsavsnittet h?r, eller bes?k fliken "f?rklaring av rykte " f?r att l?ra dig mer.

V?nligen skicka in klagom?let och presentera din ?sikt och bevis. V?rt klagom?lsteam kommer att g? igenom det och kommer ocks? att f?rs?ka hj?lpa dig.

F?r jag veta vilken anledning kasinot har angett? Varf?r ogiltigf?rklarades dina vinster?

Hej, jag flyttade ditt inl?gg hit f?r att g?ra tr?den mer organiserad.

S?vitt jag f?rst?r ?r du f?r n?rvarande mitt i KYC-processen, har jag r?tt?

S? din enda oro nu ?r om casinot kommer att betala dig s? sm?ningom. Jag skulle s?ga att det vore b?st att samarbeta och klara verifieringen framg?ngsrikt, d?rf?r kan ?terkallelsen forts?tta.

I have a verified account on mr.bet. I always made my deposits and withdrawals from the same house. Suddenly this casino decided to steal the winnings from the bets. I requested a withdrawal on 10/29/2022. Until today, 11/15/2022, they didn't pay and they don't even give explanations. I have already tried via chat and email. No reply. I have already reported this crap mr.bet casino here in Brazil. And I won't stop. I will report it to international bodies as well. Irresponsible casino.

Tenho conta verificada no mr.bet. sempre fazia meus depósitos e saques do mesmo moro. De repente esse cassino resolveu furtar os ganhos das apostas. Solicitei uma retirada no dia 29 /10/2022. Até hj 15/ 11/2022 n?o pagaram e nem explica??es eles d?o. Já fiz a tentativa via chate e email . Sem resposta. Já denunciei essa porcaria de cassino mr.bet aqui no Brasil. E n?o vou parar. Vou denunciar em órg?os internacionais também. Cassino irresponsável.

Hej, carlopina1961

Det ?r ganska konstigt att n?r din profil har verifierats s? saknar du uttaget. Det jag tycker ?r mest irriterande ?r att du inte heller har en aning om vad som ?r fel. F?r att vara mer konkret, enligt ditt klagom?l h?vdar kasinot att pengarna redan har skickats.

Jag antar att det inte skulle skada att fr?ga Pix om eventuella p?g?ende transaktioner eller be kasinot att uppge transaktionsnumret i f?rv?g - om du f?r ett svar ??

Jag skulle b?rja med Pix, antar jag.

I've been playing at mrbet for a year, I've really paid a lot, never really won anything, always small amounts that were paid out quite quickly again and again until I won a little more and now everything is taking way too long, I can't do it, verified strangely everything takes a lot

longer and I can't verify my deposit though

i uploaded all the documents and the casino guru mrbet gives such a good rating i just don't understand i keep reading the same players have problems to verify themselves players have problems to verify themselves this is a tactic for people to gamble away their won money and the casino not have to pay out that much and casinoguru accepts something like that

Ich spiele seid einem Jahr bei mrbet habe sehr viel wirklich sehr viel eingezahlt nie richtig was gewonnen immer kleine Betr?ge die auch immer wieder recht schnell ausgezahlt worden sind bis ich mal etwas mehr gewonnen habe und jetzt alles viel Zu lange dauert ich es nicht schaffe verifiziert zu werden komischerweise dauert alles viel

l?nger und ich schaffe es nicht meine Einzahlung zu verifizieren obwohl

ich alle Dokumente hochgeladen habe und das Casino Guru mrbet so eine gute Bewertung gibt verstehe ich einfach nicht ich lese immer wieder das gleiche Spieler haben Probleme sich zu verifizieren Spieler haben Probleme sich zu verifizieren das ist eine Taktik damit Leute ihr gewonnenes Geld verspielen und das Casino nicht soviel auszahlen muss und casinoguru akzeptiert sowas

Hall?,

verifieringen kan vara en l?ng process och det ?r oundvikligt f?r att ta ut vinster. Vissa kasinon kr?ver att spelare verifierar varje ?r, eller n?r en viss gr?ns n?s, det vill s?ga f?r s?kerhets?tg?rder.

Jag tycker att du ska erk?nna att vi inte ?r en officiell myndighet och att vi inte f?r n?gon form av f?rklaring f?r varje KYC som g?rs av kasinot. Vi f?rs?ker bara hj?lpa spelare n?r de ?r ute efter alternativ. Jag tycker ?rligt talat att det ?r v?ldigt oklokt att l?gga upp ett s?dant uttalande medan ditt klagom?l ?r aktivt. L?t oss f?rs?ka hj?lpa nu och kritisera senare. ??

Ibland g?r verifieringen snabbt, ibland inte.

Dessutom, vad menar du med att du inte kan "verifiera din ins?ttning" tack?

Everything still worked in the end.

what I mean by verifying the deposit is that mrbet wants proof of your last deposit and not your account. Yes, I hope it works better between the players and Mrbet in the future. I've read through the forum here and would also help people of course.

Es hat alles funktioniert am Ende doch noch.

was ich mit der Einzahlung zu verifizieren meine ist, das mrbet einen Nachweis haben m?chte von deiner letzten Einzahlung und nicht von deinem Konto. Ja ich hoffe in Zukunft es klappt halt besser zwischen den Spielern und Mrbet. Ich hab mich durch das Forum hier durchgelesen und würde auch Leuten natürlich helfen.

Hej d?r,

Jag f?rst?r nu, p? engelska ?r det bevis p? ins?ttning. Det h?r dokumentet ?r sv?rt att f?, s?rskilt om kasinot insisterar p? att endast den sista ins?ttningstransaktionen kan visas p? beviset. Tja, det beror mest p? vilken bank du har, och jag tycker att det ?r s?rskilt sv?rt att f? tag p? f?r spelare fr?n Tyskland.

I have tried many online casino sites and the one I like the most is mr-bet they have great bonuses and many different promotions. I've been playing here for a long time and haven't had any problems.

He probado muchos sitios de casino online y el que más me gusta es mr-bet tienen grandes bonos y muchas promociones diferentes. Llevo mucho tiempo jugando aquí y no he tenido ningún problema.

Liar

Mentiroso

Inte ens ett ?ppet klagom?l mot kasinot ger dig r?tt att kalla andra m?nniskor f?r "l?gnare".

Ta det som en r?ttvis varning.

Jag ?r ledsen att s?ga att m?nga casinon har n?gon form av problem med sina betalningsleverant?rer och jag tycker att det ?r ganska l?ngt att du har f?tt veta det.

F?rs?k att ha t?lamod, observera att vi rekommenderar att du v?ntar minst 14 dagar p? att din verifiering/?terkallelse ska behandlas, s?rskilt om det ?r din f?rsta beg?ran n?gonsin.

Tack.

Firstly, you are lying, yes, secondly, from the moment you do not comply with the terms of conditions, the casino violates the terms.

Primeiramente está mentindo sim, é segundo a partir do momento que n?o cumpre os termos de condi??es o casino descumpre os termos .

Om du g?r igenom spelarklagom?l kommer du att uppt?cka att det ?r ganska normalt att v?nta i 6 dagar p? ett uttag under dessa dagar.

N?r du tittar p? feedbacken vi f?tt fr?n spelare om Mr Bet Casino s? brukar de klaga p? l?ngre uttags- och verifieringsperioder, men casinot betalar s? sm?ningom ut spelarna.

Now there should be respect, from the moment that the terms and conditions of use of the casino are set, at least respect the player and comply with the terms instead of sending automatic messages, saying that everything is fine.

Agora deveria ter respeito, apartir do momento que se coloca termo e condi??es de uso do casino, deveria pelos menos respeitar o jogador e cumprir com os termos ao invés de enviar mensagens automática, dizendo que tá tudo bem.

Jag f?rst?r att du ?r uppr?rd ?ver f?rseningen, men det ?r turbulenta tider, och om det verkligen finns n?gra problem p? casinots sida, vad ska de annars g?ra, skriva om allm?nna villkor? Skulle vara trevligt att informera spelaren om vad som h?nder dag efter dag, men jag kan t?nka mig att personalen inte har tid med detta. Tr?kigt men f?rmodligen sant.

Jag f?rst?r din po?ng men f?rs?k ?nd? ha t?lamod, tack.

the same thing happened to me haha

they are chantas!

me paso lo mismo jaja

son unos chantas!

Hello, I need your help again, Mr.Bet has not paid out my winnings of 5,000 euros since 12/28/2022. For the umpteenth verification they asked for a proof of payment from 01/16/2023 .... yes, exactly 18 days later ... a deposit that has nothing to do with the profit. It doesn't matter, so I first uploaded all the requested documents as a pdf, as requested, and it was rejected. Then they wanted proof of address in the form of e.g. E.g. an electricity bill, I also uploaded this and was rejected after another few days. Could you take care of this problem? Cheers C.M

Guten Tag, ich ben?tige erneut ihre Hilfe , Mr.Bet zahlt seit dem 28.12.2022 meinen Gewinn von 5.000 Euro nicht aus. Sie forderten zur x ten Verifizierung einen einzahlungsnachwris vom 16.01.2023 …. ja genau 18 Tage sp?ter …eine Einzahlung die mit dem Gewinn nichts zu tun hat. Egal also habe ich alle angeforderten Dokumente wie gewünscht erst so dann als pdf hochgeladen und es wurde abgelehnt . Dann wollten sie einen Adressnachweis in Form von z. Bsp. einer Stromrechnung , auch diese habe ich hochgeladen und wurde nach erneuten verstreichen von Tagen abgelehnt. K?nnten sie sich um dieses Problem kümmern? Lg C. M