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NV Casino – generell diskussion (sida 9)

3 m?nader sedan av Stalas
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7 686 visningar 164 svar |
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Jaro
20 timmar sedan

Dear Jaro,

I completely agree with your assessment — there’s certainly room for improvement in how the casino handles these situations. For example, once a withdrawal is requested and the status shows "pending" (as it has for nearly 24 hours now), the funds remain available in my account balance.

I will not touch the balance, not a single spin/move/deposit until the funds are successfully received in my bank account.

I’m closely monitoring the situation and will keep you and the Casino Guru team updated on any developments. Hopefully, this ends positively, and I can come back here to confirm that the case is resolved and that trust in NV Casino has been restored.

20 timmar sedan

Dear Jaro,

I completely agree with your assessment — there’s certainly room for improvement in how the casino handles these situations. For example, once a withdrawal is requested and the status shows "pending" (as it has for nearly 24 hours now), the funds remain available in my account balance.

I will not touch the balance, not a single spin/move/deposit until the funds are successfully received in my bank account.

I’m closely monitoring the situation and will keep you and the Casino Guru team updated on any developments. Hopefully, this ends positively, and I can come back here to confirm that the case is resolved and that trust in NV Casino has been restored.

18 timmar sedan

Deal Jaro. I have completelly the same situation and I Think that this behaviour is in purpose. By tomorrow 04.07 by 23:59 my withdrawal should be successful- I am trying to withdraw my balance since 25.06 without success even my verification is successful. Let’s see. I will inform as well currently.

Thegame99
15 timmar sedan

Jag v?ntade n?stan en m?nad, men ?ntligen fick jag mina pengar. Jag skrev till supporten 100 000 g?nger varje dag, men det var alltid samma gamla struntprat. Men efter en l?ng v?ntan fungerade det ?ntligen.

Automatiskt ?versatt:
Thegame99
1 timme sedan

Hello,

Jaro and I both appreciate your efforts. Of course, we hope for the best resolution without further delays...

Glad to see that you know what to do!


18 timmar sedan

Deal Jaro. I have completelly the same situation and I Think that this behaviour is in purpose. By tomorrow 04.07 by 23:59 my withdrawal should be successful- I am trying to withdraw my balance since 25.06 without success even my verification is successful. Let’s see. I will inform as well currently.

1 timme sedan

Hi,

in such situations, I always try to think about whether it is so rewarding for the casino to eventually spare some money when players are not disciplined enough to wait longer until the withdrawal is released or whether it is not at all worth the complaining and overall stress put on the whole support and other teams.

I respect your opinion. Still, the main summer season has just begun, and sometimes the delay is just a delay.

In any case, I hope your withdrawal will be successful soon! Let us know, of course, and thanks!



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