Ja, de har problem med spelet, men jag ber?ttade inte anledningen f?r dem, bara f?r att st?nga kontot, och idag skickade jag till och med ett nytt e-postmeddelande till dem, och jag kontaktade chatten igen, men de sa samma sak som alltid och st?ngde chatten, problemet ?r att ?ven om den inte ?r st?ngd, det vill s?ga, de senaste tv? veckorna, ?r jag dum och jag har satt in mer pengar, det ?r d?rf?r jag vill att de ska st?nga den nu.
Unfortunately, if you didn't clearly state the reason they will not close your account immediately, you know.
Not even our complaint team is able to help you out like this.
So, if the reason is a gambling problem, you need to write it clearly.
take care
don’t play here
they took my balance when I was playing
they are theefs
Hey, can you also describe why this happened and what the casino said to you about it? This is quite general and I would like to know if it could be helped.
I'll be waiting for an answer.
when my balance removed
I talked with support team maybe many days each one told we will check and nothing to do
no body help me
they took my money!!!!
Okay, and what did they want to check, didn't they tell you? What does many days mean, how long does it take? What did you play, was it slots or something else?
am writing to report a serious issue I experienced while playing the Bart Festival game on the Pragmatic Play platform. My account balance exceeded $150, but suddenly, the entire amount disappeared, and my balance dropped to $0 without explanation.
I have contacted your support team several times over the past few days, and although they mentioned escalating the issue to the concerned department, I have not received any resolution or update until now
Hello, what an unpleasant event!
Sadly, such investigations may be quite long because the provider very often gets involved too. Hence, the casino is in the same position as you—waiting for the final confirmation.
I imagine it is challenging, but patience is the only advice for this moment. When did this issue occur, please?
Maybe 3 months ago
That is a really long time to wait, though. So perhaps you could try to file a complaint here with our team, and we will try to find out what is going on.
Please follow this link where you can do so.
Describe the whole situation well, and we will get back as soon as possible.
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
