I would like to start by saying that nobody pays us for any evaluations.
However, as far as your case is concerned, I see that you have a problem with account verification. What specifically do you think the casino shouldn't ask for ? How long have you been unable to verify and withdraw money? Tell us more about it so we can try to assess the situation and try to help you. Unless of course you have already lost your money.
Hej allihopa.
Jag har ett problem med detta casino.
Jag spelade en ins?ttningsbonus.
Jag spelade faktiskt 3 samtidigt.
2x gratissnurr av olika v?rden och en kontant.
Jag slutf?rde de 3 bonusarna, gjorde ett uttag p? €350 och s?g mitt saldo sjunka till €140 eftersom det fanns ett maximalt uttag.
?ven om jag inte ser det skrivet n?gonstans s? ?r det ok.
Jag spelade igen och vann och gjorde en beg?ran om uttag p? €500 den h?r g?ngen.
Till min f?rv?ning avbr?ts uttaget och de tog mina vinster igen och jag stod kvar med €144.
Ekonomiavdelningen h?vdar r?tten att ta ut mina vinster igen eftersom det fanns 3 bonusar med maximalt uttag.
F?rsta g?ngen hade kasinot redan tagit ut mina vinster och l?mnade mig med €140 tillg?ngliga att ta ut eller spela.
Jag spelar, jag vinner, jag ber om uttaget och de tar mina pengar.
N?gon som kan analysera detta korrekt??
Jag funderar p? att g?ra ett klagom?l
Hello!
Are you sure that this €140 wasn't meant only for a withdrawal?
Sometimes only after the successful withdrawal does the bonus end, and another one becomes available.
Can you perhaps paste in the casino's explanation? I'd say that would help a lot. ???♀?
Jag hade 3 bonusar samtidigt
Men det slutade med att jag fick saldot annullerat 2x och det skulle f?rmodligen vara 3x men det har redan g?tt ?ver och jag f?rlorade pengarna och det ?r dessa attityder som visar kvaliteten p? ett casino.
Detta casino ?r ett mediokert casino.
De gillar inte att betala
Jag l?mnar detta kasino
Sure thing, I would also leave if I were convinced it's not decent.
Still, I have not encountered many casinos that allow three active bonuses at the same time. If you don't mind, maybe you can share the casino's point of view on the whole situation.
Of course, it's optional. ??
F?ljande ?r
Kasinot gillar inte att betala
Allt ?r inget mer att s?ga.
F?r mig ?r alla casinon som har ins?ttningsbonusar med maximala uttag mediokra casinon
De gillar inte att betala
???♂?
Fair enough; thanks for sharing. I'd say even a good casino may provide disadvantageous bonuses, but that's probably just me now.
One way or another, thanks for your user review too!
Han kan? ??
Jag tvivlar p? det, ett bra casino har inget behov av detta, riskerar sin image p? grund av dessa mediokra bonusar
JAG TVIVLAR
Casinos can do whatever they like when it comes to bonuses. Some casinos provide great support agents, an exciting portfolio of games, decent cashback bonuses, and fair and square rules - but the standard scale of no deposit bonuses or sticky bonuses simply stinks. This is what I intended to say.
I hope you feel the difference.
i im waiting my withdraws 4 days. your department has asked me 100 documents. i have send them all correctly and they ask me i last screenshot of my bank username and adress.ibank accounts are restricted apps and dont allow this . i send them a photo with other phone to my phone and they dont accept it. im 10 years player and first time i am passing this. whats the real point for this thing?
Hello,
Do you have any idea what might be wrong with all these documents you have already provided? Has the casino explained or provided any kind of update or better instructions you may follow in order to pass the verification? I'm just asking to get a better idea about your situation.
Varf?r m?ste jag ta tillbaka dessa 140? Och varf?r kan jag inte kasta de pengarna?
Jag f?rst?r inte logiken
Im waiting your response because they will scam me . They ask documents that are not existing.
@radka if you want i have all the emails and all the conversations
im waiting for your response and i wish to help me
Varf?r m?ste jag ta tillbaka dessa 140? Och varf?r kan jag inte kasta de pengarna?
Jag f?rst?r inte logiken
Because sometimes the bonus only ends when you withdraw the money. It's strange what I've read and that you played with 3 bonuses at once but unfortunately it's true.
What do you mean- "And why can't I throw that money?" like why couldn't you keep playing with them or is it something else ?
Im waiting your response because they will scam me . They ask documents that are not existing.
Hi, Radka is an admin on the forum so if you mean that you expect an answer in your complaint then Radka has nothing to do with it. As far as your documents are concerned, I saw that the casino asks you for something you say you can't provide. Did you try to ask the support how it would be possible or what you should do to get such a document ?
However, I noticed that Kristina replied to your complaint a few minutes ago, so it would be best if you update her with what you have.
You can do so here on this link ??
I hope it will be possible to help you to verify and withdraw your money. If you have something new, don't hesitate to let me know.
Ja, varf?r kan jag inte anv?nda de pengarna f?r att spela ist?llet f?r att g?ra ett uttag?!
7 DAYS NOW and snatch casino keeps asking me some documents and same things. im afraid i will lose my winnings.i will update to you ......
Ja, varf?r kan jag inte anv?nda de pengarna f?r att spela ist?llet f?r att g?ra ett uttag?!
I think it's because when the bonus ended, it ended with the withdrawal as it was said. If you were allowed to play with that money and you wagered more and the casino applied the fact that you won more than the bonus itself allows, they would let you keep what you can withdraw and take the rest, which many players don't like. So I think this is the better case.
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
