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HemForumCasinonVegasino Casino – generell diskussion

Vegasino Casino – generell diskussion (sida 11)

8 m?nader sedan av Romi
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28 432 visningar 319 svar |
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Jaro
3 m?nader sedan

Jag har v?ntat p? de tv? uttagna sedan den 10 och 11 mars

vad ?r din e-postadress f?r att g?ra ett klagom?l? N?r jag g?r det h?r p? sidan kan jag inte slutf?ra det, Captcha-felet visas alltid.


Jag har provat p? min IPhone och ?ven p? min PC och alltid utan framg?ng.


Automatiskt ?versatt:
MiguelAmaro
3 m?nader sedan

Well, this problem arises quite too much times in the last few days, I mean with captcha.

We try to solve this issue but it is not so easy as it looks.

In this matter we could use a little help and we will need some information form so we can try to fix it.

Can you please provide me:

  1. Can you take a screenshot when captcha appears with exact time and also tell us the time zone (the best it would be in UTC)
  2. Also it would be helpful to make a screenshot with whole screen where we see also the domain you use.
  3. Which account you are logged in.
  4. Ip address would be great too if you are able to find it.

Based on these factors we maybe can track potential problem even though it is more complex. I do not promise 100% success but at least we can try to find out what can be the problem.

Also, did you use VPN?

I know it is lot of questions but I suppose, without that we won't move further.

Additionally, I can maybe advise you with basic things like- deleting cookies, changing browsers but these info would be really good to have.

Thank you for your assistance. ??

Jaro
3 m?nader sedan

Allt detta f?r att g?ra ett klagom?l? Kan jag skicka mitt klagom?l skriftligen via e-post?

Automatiskt ?versatt:
MiguelAmaro
3 m?nader sedan

Hello,

I imagine this is complicated, but in order to prevent this problem from happening again, we really need your help too.

Kindly send us the update per email [email protected]

Also, please report your complaint via email at [email protected], and "captcha error" into the email subject.

Our colleagues will help you from there. I'm sorry for all those inconveniences.


Radka
3 m?nader sedan

Men vilket mejl vill du att jag ska svara p??

Automatiskt ?versatt:
MiguelAmaro
3 m?nader sedan

Kindly send us the update via email at [email protected]:

make a screenshot of the whole screen where we also see the domain you use when captcha appears.

Add exact time and also tell us the time zone (the best would be in UTC)

An IP address would be great too if you are able to find it.


Thank you ??

deborah91
3 m?nader sedan

HEJ

betalade de dig?

Automatiskt ?versatt:
Michele1672
3 m?nader sedan

Jag v?ntar fortfarande...

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Radka
3 m?nader sedan

Jag har redan svarat p? mejlet med information om mitt ?rende

Automatiskt ?versatt:
MiguelAmaro
3 m?nader sedan

That's great. I see the complaint up and running.

But, what we as the Community Team (not related to the complaint) really need is the following:

a screenshot of the whole screen when the incident appears—where we also see the domain you use when captcha appears. (not screenshot of the complaint submitted on your behalf)

for example:

file

Add exact time of the incident (the best would be in UTC)

An IP address

Do you think you could kindly try one more time? ??

xristosultimate
2 m?nader sedan

Hur l?ng tid tog det att f? pengarna?

Automatiskt ?versatt:
MiguelAmaro
2 m?nader sedan

Miguel, jag ?r i samma situation som du, jag har haft 3 f?rfr?gningar om 500 euro sedan den 22:a och ?n s? l?nge har de inte betalat mig.

Automatiskt ?versatt:
joziaspires1304
2 m?nader sedan

Hey, you didn't even get one withdrawal out of the three? Neither in the past? Did the casino tell you why you've been waiting so long? 

Obviously, in your situation, I would try to use our help and open a complaint. 

Have you thought about it? 

If so, click here to proceed. ??

Our team will try to do everything they can to help you.

2 m?nader sedan

Hej, jag har v?ntat p? uttagen i n?stan en m?nad. Jag har skrivit till Pr, de ger ingen l?sning, ingenting, och dessutom vet jag inte vad som h?nde, uttagen avbr?ts och jag v?ntar och sanningen ?r att jag inte vet vad jag ska g?ra l?ngre.

Automatiskt ?versatt:
2 m?nader sedan

Och nu m?ste jag f?rst?s b?rja om.

Automatiskt ?versatt:
yolandamorenodonoso
2 m?nader sedan

Hello,

I honestly would not expect the Public Relations office to solve delayed payment. Perhaps it was just a faulty translation; sometimes it happens.

In my opinion, such a delay is worth an official complaint. Are you aware of this free-of-charge feature, please?

The instructions are here ?? and I hope you will give my colleagues a chance to investigate the situation. The process aims to help players to get the money out from casinos, if that is possible.

2 m?nader sedan

I don't know why Casino Guru rates them that high when everyone has payout problems.

Also, with all the other NovaForge Casinos.


Matex0
2 m?nader sedan

What do you mean by payout problems? That they have delays and such? I've looked at the complaints you've highlighted and the casino has one unresolved, which I wouldn't say is a bad thing at all, on the other hand.

Do you have any withdrawal problems too? 

2 m?nader sedan

Why all the ratings on casinos here all good wen 100 percent the reviews are bad casion guru are as bad as any casino but like trust pilot wont allow real negitive reviews only fake 5 star reviews scum

Anonymized857
2 m?nader sedan

P? Trustpilot betalar de f?r positiva recensioner... de ?r bra med tv?ng... om du skriver positiva recensioner f?r vissa casinon ger de dig gratisbonusar (t.ex. Bullsbet)

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