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HemForumCasinonVelobet Casino – generell diskussion

Velobet Casino – generell diskussion (sida 20)

1 ?r sedan av Landgraf1994
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Valdo
8 m?nader sedan

I understand absolutely everything you are saying and I have some points to make. 

If a casino is operating illegally somewhere, I have already said that it needs to be dealt with by the authorities in your country. We have it in our review that players from Spain cannot play in the casino, which would arouse some suspicion in me as a player and I would probably wonder why. 

However, there are casinos that operate legally and with the change in legislation this may change and after some time it may not be the case anymore. But we don't investigate legality because we are not lawyers and we don't have the capacity to constantly monitor whether some regulations are changing in a certain country. 

I absolutely agree that casinos can often target vulnerable players with such practices and it is unfair and dishonest on the casino's part. Especially when it has no license, it is virtually let's say untouchable. 

In such cases I would be especially careful and try to avoid the situation at least by finding out as much information as possible about where I deposit my money when I play somewhere. Maybe in the process players will find out how it is. I know that they will probably have a hard time finding things about whether a casino is legal or they won't bother to look for something like that. But if someone is interested and plays frequently in casinos, then it would be good to see how the legislation in this respect changes from time to time. 

In the end I would say that we try to inform players as much as possible and certainly not send them to such casinos, but some things are simply out of our scope. That includes legality.

8 m?nader sedan

F?rs?k inte f?rsvara det of?rsvarbara. Om du s?ger i recensionen, nej, att spanska spelare inte kan spela, men att de inte accepterar dem och det ?r en l?gn. Jag har l?st ?sikter h?r som accepterar dem och ?nnu mer ?ppnar alla konton som ?r n?dv?ndiga, ?ven om de har blivit informerade om att de ?r utsatta spelare, de t?cker ?ver ett illegalt casino fullt av brott, s? jag kan inte ens f?rest?lla mig vad de kan g?ra med spelarnas pengar, vad de vill eftersom de ?r helt olagliga i det landet och det finns ingen anledning att rapportera dem. Spanien har redan blockerat dem eftersom de uppenbarligen ?r olagliga.

och partiska recensioner ?r inte giltiga, recensioner som verkligen har haft en verklig upplevelse ?r giltiga, eftersom negativa varken publiceras eller tas med i s?kerhetsindexet, fr?n vad jag har l?st, vilket jag r?der alla spelare att g?ra, ?ven om jag h?ller inte alls med om mekaniken som f?ljs h?r.

Automatiskt ?versatt:
Valdo
8 m?nader sedan

I'm not going to keep repeating myself and leave it at that, because I can see that it's not going anywhere. 

As far as user reviews are concerned, I'm sure the casino has some bad URs, but both 1* and 5* are rejected based on a clearly stated reason. I would also like to mention that it has no effect on the Saftey index if a casino has the best rating in the context of user reviews or even the worst. It does not count towards the casino's final rating. 

What's more, players who are affected by some problems always have the possibility to file a complaint and if our team evaluates that the player is right and the casino made a mistake and does not try to solve it, then its safety index will go down. So far they have addressed all of them and have not had a single one unresolved. 

8 m?nader sedan

Naturligtvis leder detta ingen vart f?r ingen vill g? vidare med det, bevisen finns d?r och ingenting g?rs, jag tror att du har fel n?r du s?ger att alla typer av utv?rderingar avvisas, bara negativa avvisas och l?ggs munkavle , Jag har inte l?st att n?gra positiva som ?r l?gner ?r f?rbjudna.

Sanningen ?r att det som f?rvirrar mig mest ?r att du s?ger att spelarnas ?sikter inte p?verkar casinots s?kerhetsindex. Det s?ger allt.

Och en sak m?ste g?ras v?ldigt tydlig n?r ett kasino har beg?tt ett brott, det kan fixa det eller inte, men det har redan beg?tt det. L?t oss inte gl?mma detta, speciellt med utsatta spelare som inte f?r mer ?n skulden f?r att spela p? den h?r typen av illegala kasinon som velobet.com som inte till?ts driva och ?ppna sina d?rrar f?r att dra f?rdel av spelare.

Automatiskt ?versatt:
Valdo
8 m?nader sedan

Let me put it this way, I can see how many user reviews are rejected in our system. They are not only bad but also good. But it's always on a basis of something and the player also gets a reason, it's not that whoever thinks he doesn't like it, so he rejects it. 

Also, there are attempts on different casinos, mostly newer ones to have good user feedback and some casinos even unknowingly give players some free spins for rating the casino on different sites and even on ours. When more such user reviews come in and we suspect them we contact the casino, but right at the beginning it is not possible to see a pattern. Now imagine if players come to a casino to write a user review after a day or two, it will always be good, but they won't write anything that would arouse suspicion. But after some time we find out that the players were not honest and the user reviews are rejected. So if for all the time we have them approved they were to be counted in the safety index, how objective would the safety index be, try to think about it yourself. It is not all black and white as you see it from your point of view. I try to understand all players, whether they have a good or bad view of the casino and I have no problem with constructive criticism, we are not perfect either. But I'm always happy when it's on the level and each side thinks about different things and doesn't just see everything from their point of view. 

I hope that nobody will encounter similar bad situations and everything will be more positive.

8 m?nader sedan

Jag ?r ledsen, det finns ingen motivering och du motiverar det. Om ett kasino inte har en licens att bedriva verksamhet i ett land ?r det olagligt och om det accepterar utsatta spelare som vet att de kommer fr?n det landet ?r det kasinots ansvar och ett brott, vilket bevisats av det spanska generaldirektoratet f?r spel och spel. de som f?rsvarar dem och d?ljer dem.

Och folk kommer att s?ga, vad bryr du dig om?

Mycket, eftersom de st?r utanf?r lagen och med medel och ins?ttningar fr?n spanska spelare och spelare fr?n l?nder som inte har en licens, g?r de vad de vill, som de s?ger i recensioner som publiceras och att de inte vill publicera, ?ven med minder?riga inblandade.

D?rf?r ?r detta s?kerhetsindex missvisande f?r vissa spelare i v?rlden ?ven om det ?r dolt och om det inte publiceras kommer jag att g?ra det n?gon annanstans men detta ?r sanningen som de inte vill g?ra.

D?rf?r att?.

Automatiskt ?versatt:
8 m?nader sedan

Folk har skrivit till mig och sagt att du inte har till?tit dem att publicera recensioner eftersom de var negativa, inte ens fr?n anh?riga till minder?riga.

Allvarligt talat, vem ?r du att f?rneka en riktig upplevelse av en spelare om ett kasino? Vem ?r du att f?rneka en publicering av en verklig upplevelse? Den h?r ?r verklig och den h?r ?r det inte. Eftersom folk har skrivit till mig om velobet.com att du inte publicerar riktiga erfarenheter av hj?lp till andra spelare, varf?r? Vilka kriterier f?ljer du eftersom de till och med har skickat tester till mig.

Dessa m?nniskor har drabbats av den d?liga erfarenheten av velobet.com fr?n f?rsta hand och du ger dem ingen r?st och de vill d?lja det.


Casino Guru f?rvirrar mig mycket och jag tror att spelarna p? detta casino mer.

Automatiskt ?versatt:
8 m?nader sedan

Jag ?r ledsen, det finns ingen motivering och du motiverar det. Om ett kasino inte har en licens att bedriva verksamhet i ett land ?r det olagligt och om det accepterar utsatta spelare som vet att de kommer fr?n det landet ?r det kasinots ansvar och ett brott, vilket bevisats av det spanska generaldirektoratet f?r spel och spel. de som f?rsvarar dem och d?ljer dem.

Och folk kommer att s?ga, vad bryr du dig om?

Mycket, eftersom de st?r utanf?r lagen och med medel och ins?ttningar fr?n spanska spelare och spelare fr?n l?nder som inte har en licens, g?r de vad de vill, som de s?ger i recensioner som publiceras och att de inte vill publicera, ?ven med minder?riga inblandade.

D?rf?r ?r detta s?kerhetsindex missvisande f?r vissa spelare i v?rlden ?ven om det ?r dolt och om det inte publiceras kommer jag att g?ra det n?gon annanstans men detta ?r sanningen som de inte vill g?ra.

D?rf?r att?.

Automatiskt ?versatt:
8 m?nader sedan

I have already told you that we do not deal with legality, I do not know how many times I have to repeat it. 

Then you need to report it to the Spanish authorities. I have explained everything to you and I have tried my best. 

8 m?nader sedan

Folk har skrivit till mig och sagt att du inte har till?tit dem att publicera recensioner eftersom de var negativa, inte ens fr?n anh?riga till minder?riga.

Allvarligt talat, vem ?r du att f?rneka en riktig upplevelse av en spelare om ett kasino? Vem ?r du att f?rneka en publicering av en verklig upplevelse? Den h?r ?r verklig och den h?r ?r det inte. Eftersom folk har skrivit till mig om velobet.com att du inte publicerar riktiga erfarenheter av hj?lp till andra spelare, varf?r? Vilka kriterier f?ljer du eftersom de till och med har skickat tester till mig.

Dessa m?nniskor har drabbats av den d?liga erfarenheten av velobet.com fr?n f?rsta hand och du ger dem ingen r?st och de vill d?lja det.


Casino Guru f?rvirrar mig mycket och jag tror att spelarna p? detta casino mer.

Automatiskt ?versatt:
8 m?nader sedan

Feel free to tell me what player wrote to you and I'll be happy to see the reason why something was rejected.

Jaro
7 m?nader sedan

Hi. My complaint has now being ongoing for weeks and the timer always goes way passed 0 waiting for the handler to reply. I don’t think he has time to even look in to the case thoroughly as I think he is too busy

Jcejejxjvujr
7 m?nader sedan

I contacted him to look into it. I saw that the casino responded, which could move the case closer to resolution. I hope it will be soon. ??

5 m?nader sedan

Why have hey took all my favourite games off velobet ?? I can’t seem to find any Netent or Redtiger games and most of the slots that are left say not available in my country

Nightbird
5 m?nader sedan

Hi, I don't know, did you think to ask directly at the casino? Maybe they'd have something to tell you. I was also wondering if it might be the providers that are restricted for you, but that's just an idea. 

Wouldn't you give it a try?

3 m?nader sedan

Hej, hur kan jag ?ndra min e-postadress? Jag har inte l?ngre den jag har h?r och jag vill ange en ny.

Automatiskt ?versatt:
daniel2813gomez
3 m?nader sedan

Hey, if you mean in the casino, the best thing to do is to ask live chat or support to help you if you can't do it yourself. Obviously if you don't have that option they will have to do it, so I would direct such a request to them. 

Have you tried it or not?

Jaro
3 m?nader sedan

Ja, men de svarar inte.

Automatiskt ?versatt:
daniel2813gomez
3 m?nader sedan

Hmm, and how long does the whole situation last? Maybe they are busy and you should wait for little bit more. ??

Jaro
3 m?nader sedan

Du har varit h?r i 6 dagar

Automatiskt ?versatt:
daniel2813gomez
3 m?nader sedan

And still nothing is happening, yes? Then I would try to file a complaint with us on this link and hopefully we will be able to help you somehow.

I think that such a simple thing should be communicated by the casino to avoid unpleasant situations for you. 

So, are you in?

2 m?nader sedan

Recently sign up on this casino due to the "High" rating here on Casino guru, but as always, its a misleading rating probably supported by a partner cash deal.


The website looks clumsy, it also looks like a scam. I made a deposit and know I see that I will most likely never get my money back, and this is what has happened with the last 5 casinos i tried with a high Casino guru rating. I was doing my 1st deposit bonus, and my account got restricted because I was more than 50% done. Now, I can't finish my 1st deposit bonus and If I cancel the bonus I lost everything.

Its Unbelievable that Casino guru only advertises scam and shady casinos.

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