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pocketplay casino operating with a fake license and not processing withdrawals

2 ?r sedan av trudders
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4 320 visningar 16 svar |
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2 ?r sedan

i wonder why pocketplay still has a rating of 7.8 on this site?


i only signed up with the casino as they were rated so highly and had no warning on casinoguru.


i have been attempting to withdraw my winnings for 3 months now. my complaint closed on casinoguru as unresolved and the casino did not engage, like they don't on all complaints.


casinoguru advised me to go to the ceg. the ceg has advised me they cannot help as pocketplay is not licensed by them and is falsely advertising as such.


how can an individual get their money in these circumstances? i have found and instructed some no win no fee solicitors.


file

trudders
2 ?r sedan

Hi, thank you for the update about your case. I forwarded the info to our Data team so they can look at the license and update it accordingly. When you look at the casino's review, they have only 2 unresolved and 7 resolved complaints so far. We haven't found any unfair terms and conditions, they're not related to any bad casinos so that's why they received the rating.

2 ?r sedan

many of your complaints with pocketplay are unresolved as they do not engage.


pocket play has a dreadful reputation all over the internet i have since discovered.


pocketplay is falsely advertising they have a license.


I currently have solicitors who have filed claims against deep dive tech (pocketplay company name) at the joint courts of justice, I have reported their site to the NCA also have civil claims against them.

What would caisnoguru also suggest a player do to recover their money against this casino you rate at 7.8?


FYI I have been attempting to get this money for over 3 months now and only signed up to the site due to their rating on your site, which i'm sure you will take zero responsibility for.

trudders
2 ?r sedan

Hi trudders,

thank you very much for sharing all the information. I can see that review is quite outdated, so we will do a complete update. Regarding the licensing authority, could you reach me at my email address? Based on their website they should have a valid license, if it is a fake validator they will definitely be penalized.


[email protected]

?ndrad
2 ?r sedan

I sent all this to you.


Casinoguru were aware of pocketplays issues. Their main company email doesn't work, their affiliate company emails bounce back. You now have them marked as not accepting new players.

I am going to have to take legal action against casinoguru for their part in this, you were negligent and continued to promote a caisno you were fully aware was in financial trouble and not paying players.

You have done exactly the same with scatterhall.

Please can you email me your registered company details so I can pass this onto my solicitors.

Thanks

trudders
2 ?r sedan

With all respect, how do you know we were informed about some financial situation? As Jozef replied, the review was not the freshes one, so it doesn't actually sound like we should be aware.

I'll forward your request, however.

Just a detail, you're wrong about the complaints, I'd say:

file

"many of your complaints with pocketplay are unresolved as they do not engage."

Just a single one, yours - to be precise.

The rest has been solved.

Also, the casino has closed, which probably explains the missing license. Or do you have other knowledge, please?

http://www.kpvfaw.com/pocket-play-casino-review


trudders
2 ?r sedan

You verify it on Curacao egaming what is not responsible for Gaming Curacao. You search in that case on wrong licensor register

Radka
2 ?r sedan

Short question what means dont accept new players? (Register works). Or have it a specific reason? But with the ratings and what i read be sure not a safe place to play..

Radka
2 ?r sedan

You are full of utter garbage.

But you have acknowledged fault where you have detailed the review was not up to date, which equates to negligence.

As I said in the other thread I am pursuing casinoguru for misrepresentation.


You are a disgusting group that profits off loss. You should be ashamed.

trudders
2 ?r sedan

I'm sorry you're so aware of your own role.

Suit yourself, I hope you'll be happy one day.??

?ndrad
2 ?r sedan

Short question what means dont accept new players? (Register works). Or have it a specific reason? But with the ratings and what i read be sure not a safe place to play..

2 ?r sedan

Hello there.

I have no further knowledge. The last time we checked, the casino wasn't accepting new players.

Although the score seems good, there is one unresolved complaint, not a good sign. Check the user reviews as well, to see the full picture

Furthermore, this casino is not DGA licensed would be better to pick a casino with a proper license instead.

trudders
2 ?r sedan

Varf?r ?r du s? fr?ck?

F?rlora pengar och skylla p? andra s? att du kan ventilera din frustration?

Casino Guru ?r INTE ANSVARIG f?r n?gon av dina f?rluster och inte ens f?r att du inte f?r utbetalning!


Om Guru f?rol?mpar dig, kan du f?rol?mpa tillbaka, men ?ven om du svarar dem v?ldigt of?rsk?mt, behandlar de dig fortfarande med respekt!

Jag skulle sl? dig med en knytn?ve, jag s?ger det s? att du kan se hur v?nligt de pratar med dig n?r du bara sprutar skit och st?ndigt hotar och kallar folk f?r skr?p.

Du s?tter in p? kasinot, INTE p? Guru-teamet.

Du best?mmer dig f?r att spela p? ett visst casino och INTE GURU!

INGEN kommer att h?lla en pistol mot ditt huvud och hota dig att spela!

Dessutom uppm?rksammar de inte bara recensionerna utan hela paketet, vilket ?r vad du b?r veta s? mycket som du pratar h?r.

Varf?r spelade du ens d?r n?r du s?g alla negativa recensioner som du sa?

?r inte ditt handlande d? ocks? oaktsamt?!!

?ven om du s?g det ville du spela d?r, s? h?ll k?ften och kr?nk inte folk h?r!

Du forts?tter att f?rol?mpa Guru-teamet, vilket jag definitivt inte kommer att l?ta st? ut!


Du borde sluta spela!

Om du inte kan kontrollera dig sj?lv och b?rja f?rol?mpa folk b?r du verkligen ?verv?ga att sluta spela!

Var skulle du ha klagat om Guru INTE funnits och du fortfarande spelade p? detta casino?

Du beh?ver inte reta guru h?r eftersom det ?r ditt fel och ingen annans.


Jag har spelat i 16 ?r och det ?r vad som h?nder med mig och alla andra d?r ute.

Men jag tycker att andra som skyller p? det ?r helt obegripliga.

Visa lite mer respekt och folk kanske tar dig p? allvar.


Jag f?rst?r verkligen din frustration, jag har varit i den h?r situationen f?rut men du m?ste kontakta casinot direkt och inte ta ut all din negativa frustration p? Guru de ?r INTE casinot!

Om du forts?tter att f?rol?mpa Guru Team och speciellt Radka kommer du att f? problem med mig, ?ven om du nu tror att det ?r ett sk?mt.

Ha mer respekt n?r du blir behandlad med respekt.

Automatiskt ?versatt:
CasinoStreamer88
2 ?r sedan

Don’t you dare threaten me.


I will speak the truth and continue to do so.


Everything I said is accurate and casino guru is negligent and liable for the reasons I detailed above.


I have no respect for casino guru or people like you.


casino guru should have more respect for players and keep their casino reviews updated and not promote or list casinos that are stealing players money.

trudders
2 ?r sedan

Det ?r en sak att s?ga sin mening och en annan att f?rol?mpa och hota m?nniskor.

Dessutom svarar du inte p? min fr?ga.

Varf?r spelade du ens d?r n?r du l?ste alla d?liga recensioner och du har inte alla l?ngre? Eller ville du investera i det?

Och varf?r ber?ttar du inte f?r gurun i f?rv?g och f?rst efter?t d?r det finns problem?

Om det ?r stress ?r de tillr?ckligt bra f?r att kontakta ^^

och jag hotar dig inte, det h?r ?r ett l?fte, min k?ra. ??

Sluta f?rol?mpa m?nniskor som papperskorgar!

Hotar folk h?r hela tiden och s?ger till mig "V?ga du inte hota mig"

Du kan hota m?nniskor men inte andra? Vem tror du egentligen att du ?r! ????????

Om du inte vill att hot ska framst?, hota inte m?nniskor, annars h?ll k?ften.

Det ?r du som hotar h?r hela tiden.

G?r det du inte kan motst?, det kommer bara att kosta dig tid, inget annat.

Jag mots?tter mig bara starkt att du f?rol?mpar dessa m?nniskor som papperskorgar.

Den enda soptunnan som inte har n?gon respekt h?r och pratar med folk som om de stod under dina f?tter ?r du och jag absolut hatar s?dana m?nniskor.

Om allt detta g?r dig p? nerverna och guruteamet ?r s? d?ligt att g? h?rifr?n, vad g?r du h?r?

Ingen s?ger n?got emot att sprida sanningen!

Men man sprider bara hot och f?rol?mpningar och blir f?rv?nad n?r folk reagerar d?refter.

B?st att l?mna den h?r plattformen ist?llet f?r att f?rol?mpa m?nniskor.

Se framstegen.

Du forts?tter att f?rol?mpa och bara p?peka det d?liga och de svarar fortfarande p? dig med respekt och artighet.

Den enda h?r som borde sk?mmas ?r du.

Att bli s? gammal och fortfarande som ett litet barn att skylla p? andra f?r att det naturligtvis ?r bekv?mare p? det s?ttet.

Du ?r l?jlig f?r att du vill skylla p? andra f?r dina problem och fr?ckt hotar.

Automatiskt ?versatt:
CasinoStreamer88
2 ?r sedan

You’re mentally unstable.


I signed up at a few casinos because casino guru gave them good ratings or ‘fresh ratings’ 6/7 or above.


Post having issues with them I researched the casinos more widely and like scatterhall, pocketplay and mad money have been stealing for months. Casino guru have admitted their reviews were outdated and therefore admitted partial liability. The consumer is never to blame as we should not expect casinos or affiliates to either rip us off or provide outdated and false information.


if scatterhall, mad money, pocketplay (and I’m sure many many other casinos) were listed here accurately many players would not of signed up.


Im done talking to you. Other players can see my posts and hopefully see casino guru for what they are.



trudders
2 ?r sedan

Det enda de kommer att se ?r en desperat person som kommer att g?ra allt f?r att sl? ner andra.

De kommer att se guru svara dig mycket artigt och du kallar dem skr?p och s?ger att du inte beh?ver respektera s?dana m?nniskor.

Du kallar mig mentalt instabil, du kallar guruteamet f?r idioter som pratar skr?p och f?rtj?nar ingen respekt.

Du ?r pinsam & den enda h?r som har ett instabilt psyke och bara hotar och f?rol?mpar andra.


Spela mindre, du verkar ha ett spelproblem.

Ps: Alla h?r vet att man inte bara ska vara uppm?rksam p? ett betyg, utan ta h?nsyn till alla faktorer.

Dessutom svarade du inte ens p? min fr?ga varf?r du spelade d?r trots att du visste att de hade d?liga recensioner.

Hitta hobbyer, f?rol?mpa m?nniskor

mindre ?n instabil eller som en papperskorg och allt blir bra din docka ??



Automatiskt ?versatt:
2 ?r sedan

You’re mentally unstable.


I signed up at a few casinos because casino guru gave them good ratings or ‘fresh ratings’ 6/7 or above.


Post having issues with them I researched the casinos more widely and like scatterhall, pocketplay and mad money have been stealing for months. Casino guru have admitted their reviews were outdated and therefore admitted partial liability. The consumer is never to blame as we should not expect casinos or affiliates to either rip us off or provide outdated and false information.


if scatterhall, mad money, pocketplay (and I’m sure many many other casinos) were listed here accurately many players would not of signed up.


Im done talking to you. Other players can see my posts and hopefully see casino guru for what they are.



2 ?r sedan

Leave this forum in peace, or stop accusing other members. You are far behind the forum rules!

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