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HemKlagom?lParimatch Casino IN - Spelarens ins?ttning har inte krediterats till hans kasinokonto.
Parimatch Casino IN - Spelarens ins?ttning har inte krediterats till hans kasinokonto.
Automatiskt ?versatt:
Belopp:
3 600 INR
Parimatch Casino IN
S?kerhetsindex:L?gt
S?kerhetsindex
I enlighet med v?r granskningsmetodik har vi ber?knat casinots s?kerhetsindex baserat p? ?ver 20 faktorer, inklusive casinots ekonomi, sk?ligheten hos villkoren, spelarklagom?l och annat. Ju h?gre s?kerhetsindex, desto troligare ?r det att du f?r ut dina vinster utan n?gra problem.
4.3
Parimatch Casino IN har ett s?kerhetsindex p? 4,3, vilket inneb?r att n?gra av de faktorer som har beaktats indikerar en l?g s?kerhetsniv?. Utforska s?kerhetsindexet f?r det h?r casinot
Inskickat:
2025-03-16
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Avslutat : 2025-05-19
Avslutat
V?rt utl?tande
Annat
AVVISAT
?renderapport
1 m?nad sedan
?vers?ttning
The player from India reported that his deposit of 3600 had not been credited to his casino account for over 30 days. Despite having contacted live chat support multiple times, he received no resolution and felt neglected by the casino. The Complaints Team reviewed the evidence and concluded that the funds had been sent to a different merchant and not received by the casino. It was determined that the player needed to address the issue with his bank, as the casino could not process any credits for funds not received on their side. The case was ultimately not pursued further by the Complaints Team.
Spelaren fr?n Indien rapporterade att hans ins?ttning p? 3600 inte hade krediterats hans casinokonto p? ?ver 30 dagar. Trots att han hade kontaktat livechattsupporten flera g?nger fick han ingen l?sning och k?nde sig f?rsummad av casinot. Klagom?lsteamet granskade bevisen och drog slutsatsen att pengarna hade skickats till en annan handlare och inte mottagits av casinot. Det fastst?lldes att spelaren beh?vde ta itu med problemet med sin bank, eftersom casinot inte kunde behandla n?gra krediteringar f?r pengar som inte mottagits fr?n deras sida. ?rendet drivs slutligen inte vidare av klagom?lsteamet.
Jag skriver detta klagom?l mot Parimatch Caisno-webbplatsen har stulit mina pengar som inte krediterades mitt kasinokonto. Det har g?tt mer ?n 30 dagar
Jag hade kontaktat supportagenten f?r livechatt. De s?ger att deras experter arbetar med det h?r problemet men att de bara sl?sar bort min tid och lurar deras spelare genom att ge den h?r typen av urs?kt.
Varje dag jag fr?gade d? s?ger de sn?lla v?nta, ha lite t?lamod.
Jag har bifogat sk?rmdumpen f?r betalningsbeviset p? Live Chat Agent Chat och deras svar
Konto I'd - 903514682
Ins?ttningsdatum - 16/02/2025
Ins?ttningsbelopp - 3600
UPI-referens - 504770004191
V?nligen vidta r?ttsliga ?tg?rder mot denna Parimatch Caisno-webbplats
Hello There,
I Am Writing This Complaint Against Parimatch Caisno Website Has Stolen My Funds Which Was Not Credited To My Casino Account It's Been More Than 30 Days
I had Contacted The Live Chat Support Agent They Are Saying That Their Experts Are Working On This Issue But They Are Just Wasting My Time & Fooling Thier Player By Giving This Type oF Excuse.
Every Day I Asked Then They Says Please Wait Have Some Patient.
I have Attached The Payment Proof Screenshot On The Live Chat Agent Chat & Their Response
Account I'd - 903514682
Deposit Date - 16/02/2025
Deposit Amount - 3600
UPI Reference - 504770004191
Kindly Take Legal Action Against This Parimatch Caisno Website
Har du kontaktat din betalningsleverant?r som jag rekommenderade i mitt f?rsta svar? Det ?r b?st att kontakta din bank och fr?ga om statusen f?r din transaktion. Det ?r m?jligt att betalningen gick f?rlorad under ?verf?ringen och kan ?terbetalas till ditt bankkonto.
H?ll mig uppdaterad om utvecklingen och h?r g?rna av dig om du beh?ver ytterligare hj?lp.
Thank you for the screenshots.
Have you contacted your payment provider as I recommended in my first response? It would be best to get in touch with your bank and inquire about the status of your transaction. It's possible that the payment was lost during the transfer and could be refunded to your bank account.
Please keep me updated on any developments, and feel free to reach out if you need further assistance.
Vi f?rl?nger tidsgr?nsen med 7 dagar. Om du inte svarar inom den angivna tiden eller inte beh?ver n?gon ytterligare hj?lp, kommer vi att avvisa ditt klagom?l.
Dear mahendra764,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Hej d?r Jag har redan skickat dem mitt kontoutdrag Pdf Beloppet har debiterats fr?n mitt bankkonto och betalningen har lyckats fr?n mitt slut. Jag har redan kontaktat banken de sa att betalningen har skickats till handlaren men Parimatch kundtj?nst ljuger f?r mig att de inte har f?tt pengarna
Jag har bifogat Pdf-format p? mitt kontoutdrag fr?n betalningsdatum till april m?nads datum
V?nligen vidta r?ttsliga ?tg?rder mot Parimatch-webbplatsen Jag har alla bevis mot betalningen
Hello There I Have Already Sent Them My Bank Statement Pdf The amount Was Debited From My Bank Account & The Payment is successful From My End I have Already Contacted The Bank They Said Payment Is Sent To The Merchant But Parimatch Customer Care Are Lying To Me That They Have Not Received The Funds
I Have Attached Pdf Format Of My Bank Statement From The Date Of Payment Till April Months Date
Kindly Take Legal Action Against The Parimatch Website I have All the evidence against the payment
V?nligen skicka kontoutdraget till mig fr?n och med den dag du satte in till idag kl [email protected] , eftersom jag inte har f?tt n?gra mejl fr?n dig ?nnu. Tack f?r ditt samarbete.
Please forward me the bank statement starting from the day you deposited until today at [email protected], as I have not received any emails from you yet. Thank you for your cooperation.
Tack s? mycket, mahendra764, f?r att du tillhandah?ller all n?dv?ndig information. Jag kommer nu att ?verf?ra ditt klagom?l till min kollega Jana ( [email protected] ) som kommer att hj?lpa dig. Jag ?nskar dig lycka till och hoppas att ditt problem kommer att l?sas till din bel?tenhet inom en snar framtid.
Thank you very much, mahendra764, for providing all the necessary information. I will now transfer your complaint to my colleague Jana ([email protected]) who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction in the near future.
Jag heter Jana och fr?n och med nu kommer jag att hj?lpa dig med att l?sa ditt klagom?l. Nu skulle jag vilja bjuda in Parimatch Casino IN-representant att g? med i denna konversation och delta i l?sningen av detta klagom?l.. Jag skulle vilja varna dig, att om din ins?ttning aldrig har krediterats ditt casinokonto, ?r det enda du kan g?ra att kontakta din betalningsleverant?r. De m?ste unders?ka, men t?nk p? att det ?r en l?ng process som tar ungef?r en m?nad. I dessa fall har kasinot sina h?nder bundna. Samtidigt rekommenderar jag starkt att inte s?tta in fler pengar f?rr?n problemet ?r l?st. Om pengarna f?rsvann under transaktionen kommer det att ta lite tid innan de kommer att krediteras ditt kasinokonto.
Jag hoppas att vi kommer att kunna hj?lpa dig att l?sa det h?r problemet.
Dear mahendra764,
My name is Jana and from now on, I will assist you with resolving your complaint. Now I would like to invite Parimatch Casino IN representative to join this conversation and participate in the resolution of this complaint.. I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process that takes approximately one month. In these cases, the casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted. If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.
I hope we will be able to help you to resolve this issue.
Vi skulle vilja be casinot att svara p? det h?r klagom?l. Vi f?rl?nger svarstiden med 7 dagar. Om casinot inte svarar inom den angivna tiden kommer vi att avsluta klagom?let som "ol?st", vilket kan p?verka casinots betyg negativt.
We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.
Jag har redan bifogat kontoutdraget f?r det debiterade beloppet fr?n min bank och jag har ?ven kontaktat banken. De sa att pengarna har ?verf?rts till handlaren.
I Have Already Attached The Bank Statement Of The Debited Amount From My Bank & I Had Also Contacted The Bank They Said The Funds Has Been Successfully Transferred To The Merchant
Tack f?r din inskickning. Vi har granskat sk?rmdumpen du tillhandah?ll, men vi kan inte fastst?lla vare sig betalningsnumret eller transaktionsnumret utifr?n den. Tyv?rr visar inte sk?rmdumpen tydligt att betalningen gjordes till oss, eftersom den bara visar beloppet.
Kan du ge oss ytterligare sk?rmdumpar eller information som kan hj?lpa oss att identifiera dina betalningsuppgifter och ditt namn? Vi uppskattar din f?rst?else och hj?lp i detta ?rende.
Tack.
Dear Mahendra,
Thank you for your submission. We have reviewed the screenshot you provided; however, we are unable to ascertain either the payment number or the transaction number from it. Unfortunately, the screenshot does not clearly indicate that the payment was made to us, as it only displays the amount.
Could you please provide additional screenshots or information that would help us identify your payment details and name? We appreciate your understanding and assistance in this matter.
Jag har alla bevis mot din Parimatch-handlare att de har mottagit betalningen. De ljuger bara och p?st?r att de inte har mottagit den.
Betalningen genomf?rdes framg?ngsrikt den 16/02/2025
Tid - 20:22
Belopp - 3600
Handlarens namn - Bos Center Private Limited
Handlarens UPI-adress -
Betalning skickad fr?n min bank
Kotak Mahindra Bank
Bankens sista 4 dagar ?r - 4283
Avs?ndarnamn - Manish Pandit
Bankreferensnummer - 504770004191
Jag ber er v?nligen att fr?ga om ert handlarnamn - Bos Center Private Limited, som registrerades p? er webbplats som en betalningsgateway.
Jag hade redan skickat in mitt kontoutdrag i PDF-format i Parimatch-klagom?lsfilen.
S? att du kan kontrollera beloppet som debiterades fr?n mitt bankkontoutdrag
Eftersom jag inte har n?got alternativ h?r att skicka dig PDF-filen med mitt kontoutdrag har jag redan skickat detta till din officiella Parimatch-e-postadress som bevis.
Fr?n min registrerade e-postadress p? Parimatchs webbplats den 6/04/2025
Men jag har inte f?tt n?got svar tillbaka fr?n dig
V?nligen kontrollera den bifogade sk?rmdumpen
Hello There,
I Have All The Proof Against Your Parimatch Merchant That They Have Received The Payment They are Just Lying That They Have Not Received
I Kindly Request You To Ask Your Merchant Name - Bos Center Private Limited Which Was Registerd On Your Website As A Payment Gateway
I Had Already Submitted My Bank Statement Pdf In Parimatch Complaint File
So You Can Check The Amount Which Was Debit From My Bank Account Statement
Because I Have No Option Here To Send You The Pdf File Of My Bank Statement I Have Already Sent This To Your Parimatch official Email As A Proof Of Evidence
Vi bekr?ftar att dessa transaktioner inte initierades fr?n din sida, och ins?ttningen har inte krediterats. Tyv?rr verkar problemet bero p? betalningssystemet, vilket framg?r av den bifogade sk?rmdumpen som visar att pengarna inte har n?tt oss. Vi rekommenderar att du kontaktar betalningsleverant?ren f?r ytterligare f?rtydligande.
Tack f?r din f?rst?else.
Dear mahendra764,
We acknowledge that these transactions were not initiated from your end, and the deposit has not been credited. Unfortunately, this issue appears to stem from the payment system, as evidenced by the attached screenshot indicating that the funds have not reached us. We recommend that you contact the payment provider for further clarification.
Jag har granskat all information och bevis fr?n dig s?v?l som fr?n casinot, och ?ven om jag kan h?lla med dig om att casinoteamet kunde ha hanterat situationen p? ett lite mer anv?ndarv?nligt s?tt, ?r saken den att pengarna helt enkelt inte mottogs p? casinona och de skickades faktiskt till en annan handlare. V?nligen f?rst? att det ?r spelarens ansvar att se till att de anger korrekta betalningsuppgifter. ?ven om jag verkligen vill hj?lpa dig, ?r vi inte en finansiell myndighet, och vi har absolut inget inflytande ?ver n?gon transaktion mellan tv? etablissement.
Denna situation m?ste ?tg?rdas av l?mplig bank. Om banken inte hanterar situationen till din bel?tenhet antar jag att du kan l?mna in ett klagom?l till National Payments Corporation of India (NPCI) h?r. Registrera ett klagom?l.
Jag ?r r?dd att det, bortsett fr?n detta, inte finns mycket annat vi kan g?ra. Jag f?rst?r ditt missn?je med hela situationen, men casinoteamet kan inte behandla n?gra krediter eller ?terbetalningar f?r medel som de inte har mottagit. Jag hoppas att du f?rst?r.
Med detta sagt kan vi tyv?rr inte driva ditt ?rende vidare. V?nligen meddela mig om jag kan hj?lpa dig med n?got annat.
Dear mahendra764,
I have reviewed all the information and evidence from you as well as from the casino, and while I can agree with you that the casino team could have handled the situation in a bit more user-friendly way, the thing is that the funds simply were not received on the casinos and they were indeed send to a different merchant. Please understand that it is the player's responsibility to make sure they are inserting the correct payment details. Although I genuinely want to help you, we are not a financial authority, and we have absolutely no influence on any transaction between 2 establishments.
This situation has to be addressed by the appropriate bank. If the bank will not handle the situation to your satisfaction, I guess you can submit a complaint to the National Payments Corporation of India (NPCI) here Register a Complaint
I'm afraid that apart from this, there is not much else that can be done from our side. I do understand your dissatisfaction with the whole situation, but the casino team cannot process any credits or refunds for funds that have not been received on their side. I hope you understand.
With all this being said, regrettably, we are not able to further pursue your case. Please let me know if I can assist you with anything else.
www.kpvfaw.com ?r en oberoende k?lla till information om onlinecasinon och onlinecasinospel, som inte kontrolleras av n?gon speloperat?r eller n?gra andra institutioner. Alla v?ra recensioner och guider skapas med st?rsta objektivitet och ?rlighet, efter b?sta k?nnedom och bed?mning av medlemmarna i v?rt oberoende expertteam. De ?r emellertid endast avsedda som informationsunderlag och ska varken tolkas som, eller anses vara, r?dgivning i juridisk mening. Du ska alltid sj?lv s?kerst?lla att du uppfyller alla r?ttsliga skyldigheter innan du spelar p? ett utvalt casino.
