K?ra Chaser361,
Jag beklagar att vi, p? grund av Spins Heaven Casinos upprepade brist p? samarbete – vilket framg?r av ?ver 10 klagom?l som avslutats enligt v?r policy f?r ingen reaktion – inte har n?got annat val ?n att avsluta ditt ?rende som ol?st. Detta resultat ?r l?ngt ifr?n idealiskt, och jag f?rst?r din besvikelse till fullo.
Tyv?rr verkar det vara en ?terkommande praxis f?r detta casino att ignorera klagom?lsl?sningsf?rs?k. Trots v?ra m?nga f?rs?k att n? oss via e-post, livechatt och till och med via affiliate-kontakter har vi konsekvent inte f?tt n?got svar. Detta m?nster av bristande svar p?verkar inte bara spelare som du utan har ocks? en negativ inverkan p? casinots totala betyg p? v?r webbplats.
Vi hoppas innerligt att den ackumulerade effekten av ol?sta klagom?l s? sm?ningom kommer att f? casinot att ompr?va sin strategi. Under tiden rekommenderar vi starkt att man undviker detta casino helt och h?llet.
Observera att casinot fortfarande har m?jlighet att ?teruppta detta klagom?l n?r som helst, och om det skulle h?nda ?r vi redo att vidta ?tg?rder f?r din r?kning.
Med v?nliga h?lsningar,
Nick
Kasinoguru
Dear Chaser361,
I’m very sorry to inform you that, due to Spins Heaven Casino’s repeated lack of cooperation—evidenced by over 10 complaints closed under our No Reaction Policy—we are left with no choice but to close your case as Unresolved. This outcome is far from ideal, and I completely understand your disappointment.
Unfortunately, ignoring complaint resolution efforts appears to be a recurring practice for this casino. Despite our numerous attempts to reach out via email, live chat, and even through affiliate contacts, we have consistently received no response. This pattern of unresponsiveness not only affects players like yourself but also negatively impacts the casino's overall rating on our site.
We sincerely hope that the accumulated effect of unresolved complaints will eventually prompt the casino to reconsider its approach. In the meantime, we strongly advise avoiding this casino altogether.
Please know that the casino still has the option to reopen this complaint at any time, and should that happen, we’ll be ready to take action on your behalf.
Kind regards,
Nick
Casino Guru
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