I enlighet med v?r granskningsmetodik har vi ber?knat casinots s?kerhetsindex baserat p? ?ver 20 faktorer, inklusive casinots ekonomi, sk?ligheten hos villkoren, spelarklagom?l och annat. Ju h?gre s?kerhetsindex, desto troligare ?r det att du f?r ut dina vinster utan n?gra problem.
1.6
Yolo247 Casino har ett s?kerhetsindex p? 1,6, vilket inneb?r att vissa av de faktorer som har beaktats indikerar en v?ldigt l?g s?kerhetsniv?. Utforska s?kerhetsindexet f?r det h?r casinot
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The player from India had initiated a withdrawal transaction on April 5, 2024, for 84280.00 INR. The amount had been debited from his casino account but had not been credited to his bank account, which had caused him significant financial inconvenience. Moreover, he had reported unauthorized changes to his account details and was unable to access his account. Despite our efforts to mediate, the casino, Yolo247, did not respond to our inquiries. Consequently, we had marked the complaint as 'unresolved', which was going to negatively impact the casino's rating and serve as a warning to other players. Unfortunately, as the casino didn't hold a valid license and didn't utilize any Alternative Dispute Resolution (ADR) services, there were no further avenues for action.
Spelaren fr?n Indien hade initierat en uttagstransaktion den 5 april 2024 f?r 84280.00 INR. Beloppet hade debiterats hans kasinokonto men hade inte krediterats hans bankkonto, vilket hade orsakat honom betydande ekonomiskt besv?r. Dessutom hade han rapporterat obeh?riga ?ndringar av sina kontouppgifter och kunde inte komma ?t sitt konto. Trots v?ra anstr?ngningar att medla svarade inte kasinot Yolo247 p? v?ra f?rfr?gningar. F?ljaktligen hade vi markerat klagom?let som "ol?st", vilket skulle p?verka kasinots betyg negativt och fungera som en varning f?r andra spelare. Tyv?rr, eftersom kasinot inte hade en giltig licens och inte anv?nde n?gra tj?nster f?r alternativ tvistl?sning (ADR), fanns det inga ytterligare v?gar f?r ?tg?rder.
Jag hoppas att det h?r meddelandet finner dig bra. Jag heter Sourav och jag v?nder mig f?r att ta itu med ett kritiskt problem som uppstod nyligen.
Den 5 april 2024, klockan 21:25, initierade jag en uttagstransaktion fr?n mitt konto med anv?ndar-ID sourav7179409. Beloppet 84280.00 INR har debiterats fr?n mitt konto. den har dock inte krediterats p? mitt bankkonto ?nnu. Referensnumret f?r denna transaktion ?r 1712332523110874, och statusen f?rblir "initierad" till datum.
Denna f?rsening i bearbetningen av transaktionen har orsakat betydande besv?r och ekonomisk oro hos mig. Jag uppmanar dig att omedelbart unders?ka detta ?rende och se till att pengarna ?verf?rs till mitt bankkonto utan ytterligare dr?jsm?l.
Din omedelbara uppm?rksamhet och l?sning av detta problem skulle uppskattas mycket. Ge mig en uppdatering om status f?r transaktionen och n?r jag kan f?rv?nta mig att beloppet kommer att krediteras mitt bankkonto.
Tack f?r din f?rst?else och hj?lp att l?sa detta ?rende snabbt.
V?nliga h?lsningar,
Sourav
Subject: Urgent: Unresolved Transaction Issue - User ID sourav71*****
Dear Support Team,
I hope this message finds you well. My name is Sourav, and I am reaching out to address a critical issue that arose recently.
On April 5, 2024, at 9:25 pm, I initiated a withdrawal transaction from my account with User ID sourav7179409. The amount of 84280.00 INR was debited from my account successfully; however, it has not been credited to my bank account yet. The Reference Number for this transaction is 1712332523110874, and the status remains as "initiated" till date.
This delay in processing the transaction has caused significant inconvenience and financial concern on my end. I urge you to investigate this matter promptly and ensure that the funds are transferred to my bank account without further delay.
Your immediate attention and resolution of this issue would be greatly appreciated. Please provide me with an update on the status of the transaction and when I can expect the amount to be credited to my bank account.
Thank you for your understanding and assistance in resolving this matter swiftly.
Tack s? mycket f?r att du skickade in ditt klagom?l och jag ?r verkligen ledsen att h?ra om ditt problem med Yolo2470Casino. Till?t mig att st?lla n?gra fler fr?gor till dig innan vi g?r vidare.
Kan du meddela om ditt konto redan ?r verifierat och om ja, sedan n?r exakt? Samlade du dina vinster med riktiga pengar eller anv?nde du en bonus? N?r pratade du med casinot senast och vad handlade det om?
Observera att vi rekommenderar att du v?ntar minst 14 dagar innan ditt uttag behandlas, speciellt om det ?r din f?rsta beg?ran n?gonsin.
Ser fram emot ditt svar.
H?lsningar,
Nick
Var medveten om: Hos www.kpvfaw.com ber vi aldrig om ditt l?senord f?r ditt kasinokonto. ?ven om vi kan beg?ra information, s?ker vi aldrig tillg?ng till ditt konto. V?nligen avst? fr?n att dela ditt l?senord med n?gon tredje part. Vi kommunicerar i f?rsta hand genom officiella tr?dar, ibland via e-post f?r efterfr?gade st?djande bevis eller relevant kommunikation.
Hello sourav7179409,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Yolo2470Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please note that we recommend to wait at least 14 days for your withdrawal to be processed specially if it’s your first ever request.
Looking forward to your answer.
Regards,
Nick
Please be aware: At www.kpvfaw.com, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.
Vi f?rl?nger tidsgr?nsen med 7 dagar. Om du inte svarar inom den angivna tiden eller inte beh?ver n?gon ytterligare hj?lp, kommer vi att avvisa ditt klagom?l.
Dear sourav7179409,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Jag skriver f?r att snarast ?tg?rda ett kritiskt problem med mitt konto och en misslyckad uttagstransaktion.
Den 5 april 2024, klockan 21:25, p?b?rjade jag ett uttag p? 84 280,00 INR fr?n mitt konto med anv?ndar-ID sourav7****9. Beloppet har debiterats, men det har inte krediterats p? mitt bankkonto ?nnu. Referensnumret f?r denna transaktion ?r 1712332523110874, och statusen f?rblir "initierad".
F?r att g?ra saken v?rre kan jag inte l?ngre komma ?t mitt konto. Det visar att mitt anv?ndarnamn eller l?senord ?r ogiltigt. N?r jag f?rs?ker anv?nda mitt registrerade mobilnummer s? avvisas det ocks? som ett "ogiltigt telefonnummer".
Jag har f?rs?kt kontakta din 24/7 kundsupport, och de informerade mig om att mitt mobilnummer har ?ndrats till 8601770603 och mitt bankkontonummer har uppdaterats med de fyra sista siffrorna som 2589. Detta gjordes utan min vetskap eller samtycke, och Jag fick ingen OTP-verifiering.
Jag ?r extremt oroad ?ver s?kerheten f?r mitt konto och den ol?sta uttagstransaktionen. Jag ber dig omedelbart att unders?ka det h?r ?rendet och ?terst?lla min konto?tkomst. V?nligen kreditera tillbaka det uttagna beloppet till mitt konto tidigast.
Jag ser fram emot din snabba hj?lp med att l?sa detta kritiska problem. V?nligen meddela mig om du beh?ver ytterligare information fr?n mig. Och jag taggar alla dokument
V?nliga h?lsningar,
Sourav
Subject: Urgent: Unresolved Transaction Issue - User ID sour*****
Dear Support Team,
I am writing to urgently address a critical issue with my account and a failed withdrawal transaction.
On April 5, 2024, at 9:25 pm, I initiated a withdrawal of 84,280.00 INR from my account with User ID sourav7****9. The amount was successfully debited, but it has not been credited to my bank account yet. The Reference Number for this transaction is 1712332523110874, and the status remains as "initiated".
To make matters worse, I can no longer access my account. It is showing that my username or password is invalid. When I try to use my registered mobile number, it is also being rejected as an "invalid phone number".
I have tried contacting your 24/7 customer support, and they informed me that my mobile number has been changed to 8601770603 and my bank account number has been updated with the last four digits as 2589. This was done without my knowledge or consent, and I did not receive any OTP verification.
I am extremely concerned about the security of my account and the unresolved withdrawal transaction. I request that you urgently investigate this matter and reinstate my account access. Please credit the withdrawn amount back to my account at the earliest.
I look forward to your prompt assistance in resolving this critical issue. Please let me know if you require any further information from me. And I'm Tagging all the documents
Hej sourav7179409 och tack f?r all information. F?r att klarg?ra situationen med kasinot kommer ditt klagom?l nu att vidarebefordras till min kollega Michal ( [email protected] ) som kommer att hj?lpa dig fr?n och med nu.
?nskar dig lycka till med att l?sa det.
H?lsningar,
Nick
Hello sourav7179409 and thank you for all the information provided. To clarify the situation with the casino, your complaint will be now forwarded to my colleague Michal ([email protected]) who will be assisting you from now on.
Jag heter Michal och jag har tagit ?ver detta klagom?l. Jag har granskat det h?r fallet och jag kommer att kontakta casinot f?r att belysa denna fr?ga mer. Bara f?r att meddela dig, Yolo247 Casino var tidigare inte samarbetsvillig i v?ra f?rs?k att medla n?gon form av problem, men jag kommer att g?ra mitt b?sta f?r att f?rs?ka hj?lpa.
Vi skulle vilja bjuda in Yolo247 Casino att delta i konversationen.
B?sta Yolo247 Casino,
Kan du ge en f?rklaring till varf?r spelaren inte har f?tt sitt uttag? Som spelaren uppgav har deras mobilnummer och bankkonto ?ndrats, och denna ?ndring har inte initierats av spelaren. Kan du ge oss tid och datum f?r loggningen, inklusive IP:er och enheter, f?r att fastst?lla om det fanns en obeh?rig ?tkomst till spelarens kasinokonto?
Hello sourav7179409,
I'm Michal, and I have taken over this complaint. I have reviewed this case and I will contact the casino to shed more light on this matter. Just to let you know, Yolo247 Casino was previously not cooperative in our attempts to mediate any kind of issue, however, I will do my best to try to help.
We would like to invite Yolo247 Casino to join the conversation.
Dear Yolo247 Casino,
Can you please provide an explanation for why the player has not received their withdrawal? As the player stated, their mobile number and bank account have been changed, and this change has not been initiated by the player. Can you please provide us with the time and date of the logging, including the IPs and devices, to establish if there was a unauthorized access to the player's casino account?
Vi skulle vilja be casinot att svara p? det h?r klagom?l. Vi f?rl?nger svarstiden med 7 dagar. Om casinot inte svarar inom den angivna tiden kommer vi att avsluta klagom?let som "ol?st", vilket kan p?verka casinots betyg negativt.
We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.
Jag har f?rs?kt kontakta casinot upprepade g?nger, men som v?ntat har jag inte f?tt n?got svar alls. Jag ?r r?dd att det inte finns mycket som kan uppn?s utan samarbete fr?n casinosidan. Jag kommer att markera klagom?let som "ol?st" i v?rt system. Jag f?rst?r att detta inte ?r en tillfredsst?llande l?sning p? ditt problem. Men minskningen av betyget orsakad av ol?sta klagom?l kan hj?lpa till att ?ndra kasinots tillv?gag?ngss?tt och detta ol?sta klagom?l kommer att anv?ndas som en varning till andra spelare om att kasinot kan konfiskera vinster utan tillr?cklig f?rklaring. Om casinot best?mmer sig f?r att reagera kommer vi att ?teruppta klagom?let, och du kommer att meddelas via e-post.
Eftersom kasinot inte har en giltig licens och inte anv?nder n?gra tj?nster f?r alternativ tvistl?sning (ADR), finns det ingen spelmyndighet att v?nda sig till, vilket ger oss inga ytterligare m?jligheter att agera. Jag skulle r?da dig att v?lja kasinon i framtiden baserat p? deras recensioner och betyg f?r att undvika s?dana situationer.
Jag ?r ledsen att vi inte kunde vara till mer hj?lp vid detta tillf?lle.
V?nliga h?lsningar,
Michal
Casino Guru
Dear sourav7179409,
I have tried to contact the casino repeatedly, but as expected, I have not received a response back at all. I’m afraid there is not much that can be achieved without cooperation from the casino side. I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints might help change the casino's approach and this unresolved complaint will be used as a warning to other players that the casino might confiscate winnings without sufficient explanation. If the casino decides to react, we will reopen the complaint, and you will be notified by email.
Since the casino doesn't hold a valid license and doesn't utilize any Alternative Dispute Resolution (ADR) services, there's no gaming authority to approach, leaving us with no further avenues for action. I would advise selecting casinos in the future based on their reviews and ratings to steer clear of such situations.
I am sorry we could not be of more help on this occasion.
www.kpvfaw.com ?r en oberoende k?lla till information om onlinecasinon och onlinecasinospel, som inte kontrolleras av n?gon speloperat?r eller n?gra andra institutioner. Alla v?ra recensioner och guider skapas med st?rsta objektivitet och ?rlighet, efter b?sta k?nnedom och bed?mning av medlemmarna i v?rt oberoende expertteam. De ?r emellertid endast avsedda som informationsunderlag och ska varken tolkas som, eller anses vara, r?dgivning i juridisk mening. Du ska alltid sj?lv s?kerst?lla att du uppfyller alla r?ttsliga skyldigheter innan du spelar p? ett utvalt casino.