Dear skessel7152,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Wild Wild Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

• Do I understand correctly you can log in to your casino account, deposit, and play?
• Could you please share screenshots of your withdrawal history found in your player's account?
• When was the last time you were able to contact casino support and discuss any issues with them?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Good evening and to question 1. Yes, at the moment I am still able to log into my account, make deposits and I even get great new bonus offers from wildwildcasino.io/de.

The last contact with Wildwildcasino customer support was on March 4, 2025. Since then, I have been blocked from all inquiries.

Guten Abend und zu frage 1. Ja momentan ist es mir noch m?glich mich in meinen Account einzuloggen, Einzuzahlen und sogar neue tolle Bonusangebote bekomme ich noch vom wildwildcasino.io/de.

Der letzte Kontakt mit dem Kunden Support von Wildwildcasino war am 04.03.2025. Seitdem bin ich für s?mtliche Anfragen gesperrt.

Thank you very much, skessel7152, for providing the necessary information. I will now transfer your complaint to my colleague Romi ([email protected]) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.

Dear skessel7152,

I'm Romi, and I will be taking care of your complaint from now on. If there have been any new updates regarding this case since the last information provided, please let me know.

I would like to invite the Wild Wild Casino's representatives to join this discussion and provide any available information to help resolve this issue.

Dear Wild Wild Casino,

Could you please provide detailed information about this case?

Thank you in advance for your response.

Best regards,

Romi

Please cancel the complaint. The credit balance has already been lost, thus the above-mentioned credit balance and right to appeal are forfeited. Please remove all uploaded and publicly released documents and screenshots. These contain personal data and are subject to data protection regulations. They must be made inaccessible to the public immediately and deleted.

Bitte um Stornierung der Beschwerde. Guthaben wurde bereits verspielt, somit ist das o. G. Guthaben und Recht auf Beschwerde verwirkt. Entfernen Sie bitte s?mtliche hochgeladen und ?ffentlich frei gegebene Dokumente, Screenshots. Darin sind pers?nliche Daten sichtbar und unterliegen den datenschutzrechtlichen Bestimmungen und sind der ?ffentlichkeit sofort unzug?nglich zu machen und gel?scht zu werden.

Greetings all.

This complaint will now be rejected, as per players request.

Respectfully,

Romi