Question about Gambling websites with Cura?ao license using incorrect Merchant Category code (sida 725)

2 337 126 visningar 15 274 svar |

A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!

1...724 725 726...835

Skriv inl?gg

paulmcewan05

calumharris

M?stare

Storbritannien

calumharris

2 m?nader sedan

Original?vers?ttning

Good man??

daniel19891989

paulmcewan05

Avancerad nyb?rjare

Spanien

paulmcewan05

2 m?nader sedan

Original?vers?ttning

Hi there, thanks for your message and for sharing your experience.

In my case, I believe the "incorrect MCC" argument wouldn’t work because Banco Santander already categorizes these transactions as gambling. The real issue is that the casino (Wazamba) is not licensed in Spain and has been officially blocked by the Spanish government (DGOJ), so it’s clearly illegal here.

Also, my funds are still retained within the casino, and I can no longer access them because the website is blocked in Spain. Despite all this, the bank denied my claim, stating that the transactions were "voluntary".

I feel tricked and mistreated because they’re ignoring the illegal nature of the operator in my country, as well as the fact that I’ve been legally self-excluded from gambling since 2020. It’s extremely frustrating that this wasn’t taken into account.

Thanks again for the support — it helps to know others have been through similar situations.

paulmcewan05

daniel19891989

M?stare

Storbritannien

daniel19891989

2 m?nader sedan

Original?vers?ttning

Just keep at it really ! get all your points across I do not know too much about the Spanish laws though but keep fighting do not go away and exploit anything you find that is not right..

daniel19891989

paulmcewan05

Avancerad nyb?rjare

Spanien

paulmcewan05

2 m?nader sedan

Original?vers?ttning

Thanks so much for the encouragement — it really means a lot.

I will definitely keep pushing and highlighting everything that’s wrong with how this has been handled. Even if the laws in Spain are different, I know for sure that this operator is illegal here, and I’ve been legally self-excluded since 2020, which should’ve been respected by both the casino and the bank.

I’m actually claiming around €17,000 in total, and I have many laws that back up my case, including the Spanish Gambling Regulation Law and consumer protection laws. Also, according to Mastercard’s dispute policies, I have the right to claim a refund because these transactions were illegitimate and the operator was illegal.

I’ll take your advice and won’t back down. I’m also keeping a close eye on every mistake or inconsistency in their responses — anything that helps strengthen the case.

Appreciate the support!

paulmcewan05

daniel19891989

M?stare

Storbritannien

daniel19891989

2 m?nader sedan

Original?vers?ttning

No problem yes that is how you do it fight really and wit best of luck !!

daniel19891989

paulmcewan05

Avancerad nyb?rjare

Spanien

paulmcewan05

2 m?nader sedan

Original?vers?ttning

I hope you’re doing well. I wanted to ask if you were also with Banco Santander when you experienced your issue, and if so, how much money you managed to recover from them? Additionally, could you share how long it took for them to process the refund?

I’m currently in a similar situation, and any insights from your experience would be greatly appreciated.

Thanks in advance for your help!

Best regards,

Daniel

paulmcewan05

daniel19891989

M?stare

Storbritannien

daniel19891989

2 m?nader sedan

Original?vers?ttning

Hi there no it was not Santander but they are terrible ! I worked for them years ago and just paid off two loans it takes ages you get letters a month late and customer service is poor

daniel19891989

paulmcewan05

Avancerad nyb?rjare

Spanien

paulmcewan05

2 m?nader sedan

Original?vers?ttning

Thanks for your reply! I appreciate the insight. Could you share how much money you managed to recover and how long it took for the process to be completed? I’m curious to know how long it might take in my case.

Jimbib87

L?rling

Storbritannien

2 m?nader sedan

Original?vers?ttning

Does anyone know who these payment processors are?

Zpaympf*

Spaympf*

Thank you

Raderat

paulmcewan05 raderade inl?gget.

Adcloud24

Senior l?rling

Storbritannien

2 m?nader sedan

Original?vers?ttning

E000480 swipes.eu

refunded me when I went direct within 24hours.

anyone won against Terrvers?! Need information regarding them if they respond.

webmosaic do they also refund?

daradda

Adcloud24

Junior aspirant

Italien

Adcloud24

1 m?nad sedan

Original?vers?ttning

Terrvers svarar inte, jag kommer att ta upp fr?gan med banken n?sta vecka.

Automatiskt ?versatt:

daradda

Lakita1994

Junior aspirant

Italien

Lakita1994

1 m?nad sedan

Original?vers?ttning

Lakita, har du f?tt n?got svar?

Automatiskt ?versatt:

Raderat

Curritokira raderade inl?gget.

hulkhoden

Avancerad nyb?rjare

Tyskland

1 m?nad sedan

Original?vers?ttning

I am still missing "MPOU wallet topup London GB" can anyone help?

Heather123

Anonymized915

Junior l?rling

Storbritannien

Anonymized915

1 m?nad sedan

Original?vers?ttning

Would anyone be able to help me with what to email back regarding this I received? I have disputed based on goods not received. The merchant is Cartflow Limited Nigeria, cartflowlimited .com actually redirects to Magic Red when searched. Any help would be greatly appreciated.

file