Hi, we give casinos 14 days to resolve the KYC issue, so haven't you thought about filing a complaint ?
As for the verification itself, did the casino tell you why they take so long and what they are verifying ? Did you also have any problems that something was not correct and you had to resend it ?
Allt l?ste sig min v?n. Tj?nsten, trots att det tog l?ng tid att l?sa ?rendet, var alltid v?nlig och hj?lpsam. Kasinot verkar seri?st f?r mig!!!!
Nya uppdateringar om mitt fall: kasinot, konstigt nog, efter att ha verifierat mitt konto och gjort min f?rsta betalning, best?mde sig f?r att blockera mina bonusar utan f?rklaring och jag beg?rde uppenbarligen att mitt konto skulle st?ngas.
Intrycket vi f?r fr?n detta casino ?r att de inte accepterar att f?rlora pengar och ?r nerv?sa ?ver vem som lyckas g?ra en vinst d?r. Hursomhelst, livet g?r vidare.
Det finns m?nga andra casinon att spela p?!!!
Nya uppdateringar om mitt fall: kasinot, konstigt nog, efter att ha verifierat mitt konto och gjort min f?rsta betalning, best?mde sig f?r att blockera mina bonusar utan f?rklaring och jag beg?rde uppenbarligen att mitt konto skulle st?ngas.
Intrycket vi f?r fr?n detta casino ?r att de inte accepterar att f?rlora pengar och ?r nerv?sa ?ver vem som lyckas g?ra en vinst d?r. Hursomhelst, livet g?r vidare.
Det finns m?nga andra casinon att spela p?!!!
Oh, I'm so sorry, I read the first post and when I finished the second one I can see that mixed feelings are in place. It's unfortunate when you get excluded from using the bonuses but unfortunately the casino has the right to do so. What I would be quite sorry about is that especially without some explanation because that would be quite important for me personally.
But you got the money and, as you say, you can find another casino where it won't be the same.
So I'll keep my fingers crossed for you. ??
Jag rekommenderar inte att spela d?r, eftersom det tar 30 arbetsdagar att kontrollera mina dokument i detta casino, det ?r ett d?ligt casino, ?ven om jag spelade d?r i ungef?r 2-3 veckor ((((det ?r bra att ?tminstone jag inte har en stor summa d?r, endast 142 dollar! SPELA INTE H?R
Hello, has your KYC lasted that long ? I'd say that's too much. What's the problem with not being able to verify your documents ? Have you thought about lodging a complaint if you can't move on ?
de kollar mig bara i en vecka och sa att de kan f?rl?nga det till 30 arbetsdagar, vilket ?r mycket.
Yes, that would be for me too. We also give casinos 14 days for KYC because we believe that casinos should be able to sort out everything necessary and verify the player by then. So if it takes an unreasonable amount of time, you can contact us at any time.
In your case, it was only a week, which doesn't seem so bad to me.
Anyway, didn't you try to play after that experience ?
Jag vill inte spela d?r l?ngre.
It is totally up to you, of course. If this experience has put you away, it is better to move on. Right?
S?nk betyget p? detta casino eftersom de ?r v?ldigt d?liga.
It is really not possible to reduce the rating of the casino whenever someone asks for it. The whole process needs to be done before the rating can get lower or higher.???♀?
I believe that you are aware of this. Right?
If you'd like to read about it more, do so here, please. You can find there much information regarding the whole process.
Jag vill skriva ett klagom?l om detta casino.
What would that be about? What happened to you here? Last time we wrote to each other we talked about verification but I didn't catch any problem.
Could you please tell me ?
tog mina pengar
Okay, and on what basis did the casino take your money, did they tell you any reason ?
Jag menar att de l?t mig ta ut pengar ur min pl?nbok
Am I assuming correctly no issues is now troubling you at Casinoin? ??
Can't say I fully understood the whole point, so if there is anything of concern, feel free to specify it, please.
pengarna betalades ut till mig, men jag r?dde ?nd? inte n?gon att spela d?r
Well, thank you for sharing your opinion. Sometimes it would be nice to describe a bit more what happened to you, because it will help other players.
Anyway, why wouldn't you recommend playing at this casino ? If they paid you the money, I might be interested. ??
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
